Verizon Fios Gigabit Connection is generally the better option due to its symmetrical speeds, unlimited data, no contract requirement, and included router in some plans. However, its availability is limited. Cox Gigablast may be a suitable alternative if Verizon Fios is not available and the user is comfortable with data caps and lower upload speeds.
| Attribute | Cox Gigablast | Verizon Fios Gigabit Connection |
|---|---|---|
| Download Speed (Maximum) | Up to 1,000 Mbps (1 Gig). Some areas may have access to 2,000 Mbps (2 Gig). | Up to 940 Mbps. Average speeds are between 750 and 940 Mbps. |
| Upload Speed (Maximum) | Typically 35 Mbps. Some locations with fiber connections may get symmetrical upload and download speeds up to 1,000 Mbps. Some may get 100 Mbps. | Up to 880 Mbps. Average speeds are between 750 and 880 Mbps. |
| Data Caps | 1.25 TB per month. | None. Unlimited data. |
| Contract Length | May require a 1-year contract for the best pricing. No annual contract in some cases. Some plans require a 24-month commitment. | No contracts required. Month-to-month service. |
| Price per Month | Starting around $99.99/month. May increase after the first year, potentially to $119.99 or more. Promotional pricing may require a contract. | Starts at $89.99/month. Promotional prices may be lower. Prices may vary by region. Discounts may be available for bundling or for employees. |
| Installation Fees | Free in some promotions. | A $99 professional setup charge may apply but may be waived for select plans, locations, service combinations, and/or ordering method. Waived if you order online. |
| Equipment Fees (Router/Modem) | Rental fees around $10.99/month. Option to buy your own equipment. Purchasing a router can cost an upfront fee. | Router is included at no additional cost with some plans. Previously, a monthly router fee of $15 was charged, but Verizon removed it in 2022. |
| Availability/Coverage Area | Available in limited areas within Cox's 19-state service footprint. Gig service is available throughout all Cox markets. | Available in 9 states, primarily in the Northeast and Mid-Atlantic regions. Check online for specific address availability. |
| Customer Service Rating | Customer reviews are mixed; service quality and reliability can vary by location. | Varies. Some reviews indicate positive experiences with speed and reliability but note issues with customer service. Verizon is consistently rated as a leader in customer service quality. |
| Bundling Options (TV, Phone) | Bundling with TV and phone services is available. Bundles can be customized. | Bundling options are available. Bundling Fios TV with internet may provide access to a free set-top box rental and unlimited streaming on devices for up to two months. |
| Promotional Offers | Various deals and discounts are available, including prepaid cards and discounts for new customers. Bundling with Cox Mobile can provide savings and price locks. | Offers include discounts for new customers, gift cards, and waived installation fees. |
| Technology (Fiber vs. Cable) | Runs on a fiber optic network in many locations. In other areas, Cox uses a cable network. Cox primarily uses a cable internet network. | Fiber-optic network. |