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Hospitals: UCLA Medical Center (Los Angeles, CA) vs. Northwestern Memorial Hospital (Chicago, IL)

Quick Verdict

Northwestern Memorial Hospital generally outperforms UCLA Medical Center based on overall rating, specialty rankings, and mortality rates. However, UCLA Medical Center has high patient satisfaction in Los Angeles and accepts a wider range of insurance plans. The choice depends on individual needs, priorities, and location.

Key features – Side-by-Side

AttributeUCLA Medical Center (Los Angeles, CA)Northwestern Memorial Hospital (Chicago, IL)
Overall Hospital Rating4-star rating from CMS5-star rating from CMS
Specialty RankingsCancer: Ranked 4th in the U.S., top in California and Los Angeles; Cardiology: Ranked 18th in the U.S.Ranked #1 (tie) in Illinois and metropolitan Chicago; Nationally ranked in 11 clinical specialties; Top 10 in eight specialties including Cardiology and Heart & Vascular Surgery (#7), Diabetes and Endocrinology (#7), Gastroenterology and GI Surgery (#10), Geriatrics (#9), Neurology and Neurosurgery (#6), Obstetrics and Gynecology (#6), Pulmonology and Lung Surgery (#7), and Urology (#10); Cancer: Ranked #6 in the nation by U.S. News & World Report in 2021-2022. Ranked #9 in the nation in 2022-2023. Ranked #17 nationally. Ranked #20 nationally; Ear, Nose, and Throat: Ranked #26 nationally. Ranked #16 nationally; Orthopedics: Ranked #15 nationally. Ranked #11 nationally
Patient Satisfaction ScoresTop hospital in Los Angeles for patient satisfaction; Top 15% in the nation for patient experiencePatient experience rating is 15% higher than the national average
Readmission Rates27.43% (October 2016 to August 2019)Readmission rates for COPD patients: 18.9%; Readmission rate for heart attack patients: 13.2%; Readmission rate for heart failure patients: 18.7%; Readmission rate for pneumonia patients: 17.7%
Mortality RatesNot availableDeath rate for COPD patients: 7.5%; Death rate for heart attack patients: 9.9%; Death rate for heart failure patients: 5%; Death rate for pneumonia patients: 10.5%; Death rate for stroke patients: 10.5%
Availability of Advanced Technologiesda Vinci surgical system for robotic surgeriesOffers robotic surgery
Emergency Room Wait TimesNot availableAverage time from ED arrival to departure for discharged patients: 340 minutes
Hospital Affiliations and NetworkRonald Reagan UCLA Medical Center, UCLA Medical Center (Santa Monica), Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA Medical Group; Affiliated with University of California, Los Angeles David Geffen School of Medicine, Charles R. Drew University, Olive View-UCLA Medical Center, Harbor-UCLA Medical Center, VA Greater Los Angeles Healthcare SystemPart of Northwestern Medicine, which includes multiple hospitals and care centers
Insurance Coverage AcceptedHMO, PPO, Medicare Advantage, Medicare, Medi-Cal, Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net of CaliforniaAccepts a variety of insurance plans, including Blue Cross Blue Shield of Illinois, Medicare, and Medicaid
Availability of Specific ServicesCertified Level I trauma center (adult and pediatric), UCLA Mattel Children's HospitalCertified as a Level I Trauma Center and Stroke Center; Offers a range of services, including cancer care, cardiology, and organ transplantation
Distance and AccessibilityWestwood, Los Angeles, CaliforniaLocated at 251 E. Huron Street, Chicago, IL 60611

Overall Comparison

Northwestern Memorial: 5-star CMS rating, UCLA Medical Center: 4-star CMS rating. Northwestern Memorial: Patient experience 15% higher than national average, UCLA Medical Center: Top 15% in the nation for patient experience.

Pros and Cons

UCLA Medical Center (Los Angeles, CA)

Pros:
  • High patient satisfaction scores
  • Nationally ranked cancer and cardiology programs
  • Accepts a wide range of insurance plans
  • Level I trauma center
  • Utilizes advanced technologies like the da Vinci surgical system
Cons:
  • Emergency Room Wait Times: Not available
  • Hospital Environment (Cleanliness and Quietness): Not found in the search results.
  • Discharge Planning Process: Not found in the search results.
  • Involved in treatment decisions: Not found in the search results.
  • Staff Responsiveness: Not found in the search results.
  • Concerns and questions addressed: Not found in the search results.
  • Food and nutrition services: Not found in the search results.
  • Navigating the hospital: Not found in the search results.

Northwestern Memorial Hospital (Chicago, IL)

Pros:
  • High overall hospital rating
  • Nationally ranked in multiple specialties
  • High patient satisfaction scores
  • Offers advanced technologies like robotic surgery
  • Level I Trauma Center and Stroke Center
  • Effective communication from doctors and nurses
  • Clean and quiet environment
  • High percentage of patients would recommend
  • Good discharge planning
Cons:
  • Long wait times in the ER
  • Specifics on pain management are not readily available
  • Satisfaction with food and nutrition services is not available
  • Hospital navigation information not available
  • Involvement in treatment decisions not directly addressed

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