Both Massachusetts General Hospital and Mayo Clinic are excellent choices for healthcare, with strengths in different areas. Mayo Clinic excels in patient satisfaction and lower ER wait times, while Massachusetts General Hospital is known for its research and specialty rankings. Patient choice may depend on specific needs and preferences.
| Attribute | Massachusetts General Hospital (Boston, MA) | Mayo Clinic (Rochester, MN) |
|---|---|---|
| Name | Massachusetts General Hospital (Boston, MA) | Mayo Clinic (Rochester, MN) |
| Location | Boston, Massachusetts | Rochester, Minnesota |
| Teaching Hospital | Yes, original and largest teaching hospital of Harvard Medical School | Teaching hospital |
| Non-profit Status | Yes | Not available |
| Number of Beds | Around 1,000 (reports vary: 997, 999, 1,011, 1,021, 1,059, and 1,064) | 2,059 beds (Saint Marys Campus: 1,265 beds, Methodist Campus: 794 beds) |
| Trauma Center Level | Level 1 for both adult and pediatric care | Not available |
| Part of a Larger System | Yes, Part of Mass General Brigham | Not available |
| Research Institute | Largest hospital-based research program in the U.S. | Spends over $660 million a year on research and has more than 3,000 full-time research personnel. In 2023, there were 1,200 new Institutional Review Board-approved human research studies. |
| Insurance Coverage | Accepts most health insurance plans, including Medicare and Medicaid. Check with your insurance provider to confirm coverage. | Accepts a variety of insurance plans, including Medicare, Medicaid, and TRICARE. However, some Medicare Advantage plans may not have in-network contracts. Verify coverage prior to seeking care. |
| Accessibility | Main campus located at 55 Fruit Street in Boston, MA | Located in Rochester, Minnesota, approximately 90 miles south of Minneapolis-St. Paul. Rochester International Airport (RST) is about 10 miles from the city center. Minneapolis-St. Paul International Airport (MSP) is about 80 miles away. Provides a free shuttle between its downtown campus and Mayo Clinic Hospital, Saint Marys Campus. |
| Overall Hospital Rating | Not available | In 2022, several Mayo Clinic hospitals received Overall Hospital Quality star ratings from CMS, with six earning the highest score of five stars. In 2024, eleven Mayo Clinic hospitals received four- and five-star ratings for patient experience. |
| Specialty Rankings | #1 hospital in the U.S. (past), Top hospital on the U.S. News & World Report Best Hospitals Honor Roll (2024-2025), #1 in the nation for psychiatry (2024-2025), #8 on the Honor Roll of America's Best Hospitals (2022) | #1 in Diabetes and Endocrinology, #1 in Gastroenterology and GI Surgery, #1 in Pulmonology and Lung Surgery, #2 in Neurology and Neurosurgery, #2 in Orthopedics, #3 in Cardiology, Heart & Vascular Surgery, #3 in Cancer Treatment, #3 in Obstetrics and Gynecology, #4 in Ear, Nose, and Throat, #4 in Geriatrics, #5 in Rheumatology, #6 in Urology, #10 in Rehabilitation |
| Patient Satisfaction Scores | Overall Customer Satisfaction score of 52, Healthgrades patient experience rating of 84% (18% higher than national average), Net Promoter Score (NPS): -10 (37% promoters, 16% passives, 47% detractors) | Overall rating of 95 out of 100. 96 out of 100 patients would recommend the hospital. 87% of patients would definitely recommend the hospital, exceeding both the national (70%) and Minnesota (76%) averages. |
| Mortality Rates for Key Procedures | Angioplasty (2007): 12.6% (more than double the state average, MGH stated may be due to critically ill patients), CABG (2007): 1.14% (lower than state average expected mortality rate) | Death rate for COPD patients: 8.6%, Death rate for heart failure patients: 8%, Death rate for pneumonia patients: 11.4%, Death rate for stroke patients: 9.7%, Death rate for CABG surgery patients: 1.4% |
| Infection Rates | Monitors CLABSI, CAUTI, and SSI | Information on specific infection rates (CLABSI, CAUTI, MRSA) can be found on the CMS website. |
| Emergency Room Wait Times | Average ER wait time: 5.2 hours (February 2025), Live wait time result: 0 hours and 45 minutes, some patients waited at least 10 hours (January 2024), some patients have waited up to 13 hours (January 2024) | 3 hours 51 minutes |
| Price | Not available | Not available |