AI-Powered Universal Comparison Engine

Hospitals: Cleveland Clinic vs. Northwestern Memorial Hospital

Quick Verdict

Both Cleveland Clinic and Northwestern Memorial Hospital are highly-rated medical institutions with strengths in various areas. Cleveland Clinic excels in cardiology and urology and has high patient satisfaction scores, while Northwestern Memorial is nationally ranked in multiple specialties and has low mortality rates for heart conditions. The choice between the two may depend on specific medical needs and insurance coverage.

Key features – Side-by-Side

AttributeCleveland ClinicNorthwestern Memorial Hospital
Overall Hospital RatingFive-star rating from CMS5-star rating from CMS
Specialty RankingsNo. 2 hospital in the world (Newsweek), No. 1 for cardiology and heart and vascular surgery (U.S. News & World Report), No. 1 for urologic care (Newsweek)Nationally ranked in 11 specialties by U.S. News & World Report. Top rankings in Cardiology, Heart & Vascular Surgery (#7), Diabetes & Endocrinology (#8), Gastroenterology & GI Surgery (#10 tie)
Patient Satisfaction Scores92/100 overall, 94/100 would recommend, 81% patient experience rating (Healthgrades, 15% higher than national average)Outstanding Patient Experience Award from Healthgrades
Infection Rates8.7/10 in 2014 (Kaiser Family Foundation), bottom 7% of hospitalsCLABSI: 0.748, CAUTI: 0.679, Surgical site infections (SSI) from colon surgery: 0.676, Surgical site infections (SSI) from abdominal hysterectomy: 0.986, MRSA: 0.643, C. diff.: 0.583 (2025 data)
Readmission Rates15.9% average 30-day readmission rate (2017-2020), 14% COVID patient readmission rate in 2020Pneumonia: 18%, Heart failure: 21%, Heart attack: 13% (Q3 2018 - Q2 2021). Medicare 2025: COPD: 18.9%, Heart attack: 13.2%, Heart failure: 18.7%, Pneumonia: 17.7%
Mortality Rates0%-0.6% for isolated aortic valve replacement, COPD (8.9%), heart attack (9.8%), heart failure (7.1%), pneumonia (12.7%), stroke (11.8%), CABG surgery (1.3%)Heart failure: 6.6% (lowest in the country), Heart attack: 9.9%, Stroke: 9.4% (July 2012 - June 2015)
Advanced TechnologiesRobotic-assisted surgery (da Vinci Xi Surgical System)Robotic surgery, including minimally invasive robotic surgery for head and neck cancers. First in the U.S. to perform robotic lung volume reduction surgery.
Insurance CoverageAccepts a wide range of plans including Health Insurance Marketplace, Medicare, Medicaid, Aetna, Anthem Blue Cross Blue Shield, Buckeye Health Plan, CareSource, Medical Mutual of OhioNot available
Emergency Room Wait TimesNot availableNot available
Pediatric CareYesAffiliated with the Lurie Children's Hospital
Mental Health ServicesYesYes, comprehensive consultation, diagnosis, and treatment for a full range of adult and older adult mental health disorders.

Overall Comparison

Cleveland Clinic: 5-star CMS rating, 92/100 patient rating. Northwestern Memorial Hospital: 5-star CMS rating, Nationally ranked in 11 specialties.

Pros and Cons

Cleveland Clinic

Pros:
  • High overall quality of care
  • Consistently ranked among the top hospitals in the world
  • Recognized expertise in cardiology and heart and vascular surgery
  • High patient satisfaction scores
  • Accepts a wide range of insurance plans
  • Availability of advanced technologies like robotic surgery
Cons:
  • One-star rating for Cleveland Clinic Martin North Hospital in 2020
  • High infection rates in 2014 (bottom 7% of hospitals)
  • Emergency room wait times information is not available

Northwestern Memorial Hospital

Pros:
  • High overall rating from CMS
  • Nationally ranked in multiple specialties by U.S. News & World Report
  • Outstanding Patient Experience Award from Healthgrades
  • Low mortality rates for heart failure, heart attack, and stroke
  • Offers advanced technologies like robotic surgery
  • Comprehensive mental health services
  • Affiliated with Lurie Children's Hospital for pediatric care
Cons:
  • Some reviews mention long wait times in the emergency room
  • Some reviews complain about doctors who seem rushed and nurses who are rude
  • One review mentions that the ICU maintenance crew doesn't clean thoroughly
  • One review mentions a negative experience with a pain management doctor

User Experiences and Feedback