Both Cleveland Clinic and NewYork-Presbyterian are leading hospitals with strong reputations and high rankings. Cleveland Clinic excels in infection control and comprehensive discharge planning, while NewYork-Presbyterian shines in patient satisfaction and accessibility with multiple locations and telehealth services. The choice between them depends on individual needs and priorities, such as location, specific medical needs, and preferred patient experience.
| Attribute | Cleveland Clinic | NewYork-Presbyterian Hospital |
|---|---|---|
| Overall Hospital Rating | Five-star rating from CMS in 2020 and 2024. In 2023, five of Cleveland Clinic's U.S. hospitals received the maximum five-star rating from CMS. | Recognized for America's 250 Best Hospitals Award Received the America's 100 Best Hospitals for Cardiac Care Award |
| Specialty Rankings | Newsweek named Cleveland Clinic the No. 2 hospital in the world for the fifth straight year in its 'World's Best Hospitals 2023' report. | Nationally ranked in multiple specialties. Ranked in the top 5 nationally in Cardiology and Heart Surgery, Neurology/Neurosurgery, Psychiatry, Diabetes/Endocrinology, and Rheumatology by U.S. News & World Report. |
| Patient Satisfaction Scores | Patient satisfaction often reflects how willing doctors and nurses are to listen, answer questions, and explain treatments. It also includes how much time the doctor spends with the patient, cleanliness, and food quality. | NewYork-Presbyterian/Weill Cornell Medical Center has notably high patient satisfaction. Overall rating of 89 out of 100. Recommendation rating of 90 out of 100. |
| Infection Rates | Cleveland Clinic is committed to reducing the likelihood of spreading bacteria and monitors hand hygiene among employees. | NewYork-Presbyterian Queens uses constant evaluation to reduce CLABSI. NewYork-Presbyterian Hudson Valley Hospital received a 'D' grade for problematic infections. Implemented strategies to prevent HAIs. |
| Surgical Outcomes | Technological advances, such as robotic surgery, offer more precision, improved safety, faster recovery, and improved patient outcomes. | High-volume hospitals are better able to rescue patients with complications. Had a 100% survival rate for aortic valve-sparing procedures for three consecutive years (2015-2017). NewYork-Presbyterian/Columbia had a lower observed mortality rate compared to other institutions with similar case volumes. |
| Readmission Rates | A quality care plan (QCP) with comprehensive discharge planning and close post-discharge follow-up can reduce readmissions. | NewYork-Presbyterian/Columbia's readmission rates were above the state average for CABG. |
| Availability of Advanced Technology | Cleveland Clinic offers advanced technology, including robotic surgery systems and advanced imaging technologies. | Offers a digital suite of services called NYP OnDemand. Telehealth Express Care program has significantly reduced emergency department (ED) wait times. |
| Emergency Room Wait Times | Not available | Average emergency department stay lasts 4-6 hours. Average wait time from Emergency Department to Hospital Admission after assessment is 1 hour and 0 minutes. |
| Insurance Coverage Acceptance | Cleveland Clinic accepts a wide variety of insurance plans, including Medicaid plans in Ohio. Cleveland Clinic Abu Dhabi accepts various insurance plans and also welcomes self-pay patients. | Accepts most insurance plans, including Medicaid. Insurance & Financial Clearance Department can be contacted at (212) 746-6000, option 2. |
| Hospital Size and Capacity | The main campus in Cleveland has 1,300 beds. The Cleveland Clinic Foundation has a total of 6,690 beds. Cleveland Clinic London has 184 inpatient beds and 29 ICU beds. Cleveland Clinic Abu Dhabi has a 364-bed facility that can expand to 490 beds. | Approximately 2,600 beds across six campuses. NewYork-Presbyterian/Weill Cornell Medical Center has 862 beds. NewYork-Presbyterian/Columbia has 738 beds. NewYork-Presbyterian Queens has 535 beds. NewYork-Presbyterian Lower Manhattan Hospital has 180 beds. NewYork-Presbyterian Hudson Valley Hospital has 128 beds. |
| Location and Accessibility | The main campus is located at 9500 Euclid Avenue, Cleveland, Ohio. Cleveland Clinic operates various family health and ambulatory surgery centers in surrounding communities. | Multiple locations throughout the New York metropolitan area. Committed to providing access to healthcare for all, including those who use Medicaid. |
| Availability of Specific Services | Specific services available are mental health services and pain management. Cleveland Clinic NewYork-Presbyterian Hudson Valley Hospital's emergency room is smaller and has a 'D' grade for problematic infections. | — |