HomeAdvisor is a comprehensive platform for various home projects with cost estimation tools and professional connections. Lawn Doctor and TruGreen offer specialized lawn care services with customizable plans and satisfaction guarantees, with TruGreen providing a more advanced mobile app experience and transparent pricing.
| Attribute | HomeAdvisor True Cost Guide | Lawn Doctor TruGreen Lawn Plan |
|---|---|---|
| Cost Estimator Accuracy | Provides real local and national home remodeling and repair cost data based on real costs from real home projects. Project costs are updated daily and calculated based on a rolling median of consumer reported pricing for jobs completed through HomeAdvisor. Accuracy can vary. | Lawn Doctor: $50-$100 per visit, $300-$800 annually (6-8 treatments). TruGreen: $400-$1,000 annually, some locations as low as $29.95 per treatment (prices fluctuate based on lawn size and specific services). TruGreen provides a transparent pricing model and allows online pricing specific to your lawn. |
| Service Plan Customization | Connects users with local companies, providing access to verified reviews and ratings. Homeowners can search for qualified professionals and request quotes. | Lawn Doctor: Custom treatment plans based on lawn analysis, a la carte services, non-chemical solutions. TruGreen: Customized plans based on property characteristics, regional climates, and specific lawn needs. |
| Geographic Coverage | Nationwide platform offering local and national cost data. | Lawn Doctor: 40 states (excludes AK, HI, ID, ME, NV, ND, OR, SD, VT, WY). TruGreen: 48 states (excludes AK, HI). |
| Range of Services Offered | Offers a wide array of services, connecting users with professionals for various home projects, including plumbing, kitchen remodeling, electricians, carpentry, and painting. Over 300 types of projects can be estimated. | Lawn Doctor: Fertilization, power seeding, weed control, crabgrass removal, lawn aeration, grub control, pest control, tree and shrub care, mosquito and tick control, natural lawn care options. TruGreen: Lawn fertilization, lime and soil amendment, weed control, aeration, seeding, tree and shrub management, lawn-pest control options. |
| User Interface and Experience | Provides a convenient online platform for homeowners with a user-friendly website and mobile app. The True Cost Guide feature allows users to view actual prices for different regions. Offers a slick project matching system. | TruGreen: Easy-to-use mobile app for account management, bill payment, and service requests. Schedule service, track specialist, and make plan changes. |
| Data Source Transparency | Uses real costs from real home projects. The data is based on internal HomeAdvisor marketplace data of median costs and surveys. | Lawn Doctor: Specialists trained to recommend best service plan, local professionals with knowledge of area-specific characteristics. TruGreen: Utilizes a Lawn Analysis tool to tailor solutions effectively. |
| Customer Support Availability | Customer support is available via phone and live chat. | TruGreen: Extensive customer service through online chat and mobile app, willingness to address issues at the local level. |
| Mobile App Functionality | Mobile app available for iPhone, iPad, and Android. The app allows users to instantly book appointments, connect with pros, compare pricing, and check reviews. | TruGreen: Manage account, pay bills, request service, track service delivery in real time, access service details. |
| Reporting and Analytics | Offers insights into home spending trends and provides a breakdown of project costs, including labor and materials. | Lawn Doctor: Not available. TruGreen: TruHealth program utilizes advanced methods for assessing and treating lawns based on scientific principles, building customer trust through measurable results. |
| Plan Flexibility | Allows users to search for professionals and request quotes. Offers fixed-price services for certain categories. | Lawn Doctor: A la carte services for customization. TruGreen: Wide range of a la carte services and general plans. |
| Contract Terms | Terms state they can use any information in your profile to direct links back to their own site. Refunds of prepaid fees are limited to rescission or termination within 72 hours of purchase. | Not available |
| Money-Back Guarantee | Offers a Happiness Guarantee, providing another professional to redo the job or compensation for damages if the user is not happy with the initial service (plumbing). | Both offer a satisfaction guarantee. Lawn Doctor: 100% satisfaction guarantee, will reapply treatments or give a full refund. TruGreen: Service guarantee if treatments don't yield a lush, green lawn. |