Both Handy Pro+ and Merry Maids Deep Clean Plus offer valuable services, but they cater to different needs. Handy Pro+ is better suited for home renovation and handyman tasks, while Merry Maids Deep Clean Plus excels in providing comprehensive and customizable cleaning services. The choice depends on the specific requirements of the user.
| Attribute | Handy Pro+ | Merry Maids Deep Clean Plus |
|---|---|---|
| Service Area Coverage | Not available | Available in 48 U.S. states, excluding Alaska and Hawaii. Operates through independently owned and operated franchises or corporate-owned branches. |
| Initial Consultation Process | Not available | Contact Merry Maids for an estimate which usually entails a visit to your home. An expert representative will work with you to create a custom cleaning program that fits your lifestyle and budget. |
| Service Customization Options | Three intensity levels, two heat levels, and two size modes for a customizable fit. Customized home renovation services using universal design principles. | Offers customizable cleaning services with personalized plans tailored to your home's needs. Accommodates special requests and can focus on specific areas of the home. Customers can choose weekly, bi-weekly, or monthly cleaning options. They also offer one-time deep cleans, move-in/move-out cleaning, and specialty cleaning services. |
| Professional Experience and Certifications | Skilled, professional, and licensed handymen and handywomen. | Over 40 years of experience in professional home cleaning. Team members undergo extensive training. |
| Insurance Coverage and Liability Protection | General liability, commercial auto, tools and equipment, workers' compensation, and commercial property coverage. | Cleaners are insured and bonded. The company also carries full employee and employer liability insurance. |
| Background Checks for Service Providers | Background check is performed by Checkr, an accredited third-party background check provider. | Conducts extensive background checks on all employees. Applicants are carefully screened. |
| Pricing Structure and Transparency | Basic, Pro, and Plus plans with different features and pricing. Transparent policy and pricing information. | Charges a flat rate or hourly rate, depending on the service. Recurring cleaning services are typically charged a flat rate based on the home's size, condition, and specific needs, determined during a free in-home estimate. One-time deep cleaning or customized services are usually charged at an hourly rate, starting around $120 per hour for a team of two cleaners, with a two-hour minimum. Transparent pricing structure, ensuring you know what to expect without hidden costs. |
| Service Guarantee and Refund Policy | "Handy Happiness Guarantee", 30-day full satisfaction guarantee. | Offers a "Worry-Free Guarantee," If you're not completely satisfied, notify them within 24 hours, and they will return to re-clean the specific area at no additional charge. |
| Scheduling Flexibility and Availability | Flexible scheduling, pros set own hours. | Schedule one-time, weekly, biweekly, or monthly appointments. For a one-time appointment, schedule one to two weeks in advance. They offer flexible options to suit your schedule. |
| Customer Support Responsiveness | 24/7 Customer Service team. | Aims to provide great communication before, during, and after service. They have a friendly office staff available to address concerns and make service changes. |
| Eco-Friendly Product Options | Releevia indicates they care for the environment. | Uses environmentally friendly and pet-safe cleaning products. They may also use a specific product you own, if you prefer. |
| Specialty Services Offered | TV mounting, furniture assembly, kitchen and bathroom remodeling. Home modifications for handicap, disabled, and elderly people. | Cabinet cleaning, Kitchen appliance cleaning, Oven cleaning, Refrigerator cleaning, Wall cleaning, Move-in/move-out cleaning, Holiday cleaning, Enhanced disinfection services, Packing and unpacking, Silverware cleaning and polishing. |