Both Angi Key Membership and TaskRabbit Elite offer valuable services for homeowners, but they cater to different needs and preferences. Angi Key is suitable for those seeking broader project management and discounts with a membership fee, while TaskRabbit Elite is ideal for those who prefer task-based services with individual taskers and no membership fee. The choice depends on whether the user values cost savings through membership discounts or the flexibility of on-demand task completion.
| Attribute | Angi Key Membership | TaskRabbit Elite |
|---|---|---|
| Membership cost | $29.99 annually | There is no membership cost for TaskRabbit Elite. |
| Service availability area | Extensive nationwide network of home pros | TaskRabbit operates in the USA, England, Canada and six other countries. |
| Types of services offered | Home cleaning, furniture assembly, handyman services, plumbing, electrical work, lawn mowing, interior painting, and over 500 business categories | Moving and packing, Furniture assembly (including IKEA furniture), Cleaning services (house cleaning, deep cleaning, move in/out cleaning), Handyman services and home repairs, Delivery services and running errands, Yardwork, Mounting and installation. |
| Background checks on service providers | Criminal background check on the owner, principal, or relevant manager of a service professional before allowing the business into their Angi Approved network and if concerns are raised. Background checks are not conducted on every employee of a business. Angi does not perform background checks on Corporate Accounts. | TaskRabbit conducts extensive screening and background checks on Taskers, including identity and criminal background checks using national, local, and sex offender databases. |
| Insurance coverage during service | Projects are covered by the Happiness Guarantee, which includes limited damage protection when booking and paying for pre-priced services with Angi. For other projects, it's recommended to verify that the pros are licensed, bonded, and insured. | TaskRabbit offers a 'Happiness Pledge' that may assist with property damage, theft, or bodily injury incurred during a task. TaskRabbit provides one million dollars worth of insurance for all tasks, in case of property damage or personal injury accidentally caused by a tasker. |
| Guarantee/warranty on completed work | "Happiness Guarantee" that covers projects up to the full purchase price when you book and pay through Angi | TaskRabbit has a 'Happiness Pledge' where they will work to make things right if a customer is not satisfied. |
| Customer support availability | Via email (homeowner@angi.com) or phone (888-811-ANGI). Angi Premium members also get a dedicated team and a personal onboarding representative. | Customer support is available via live chat, phone, or email. They also offer support apps for both Taskers and clients through the Zendesk API. |
| Ease of booking services | Angi Key members can easily browse, schedule, and buy home services | TaskRabbit is known for its user-friendly interface and straightforward booking process via its website or mobile app. |
| Discounts and special offers | Up to 20% on hundreds of everyday home projects. Access to exclusive perks and deals. | New customers can often get a discount on their first job booking. Subscribing to the TaskRabbit email newsletter may provide a coupon code. Discounts may be available for loyalty members. Referral programs offer discounts for both the referrer and the referred. |
| Membership benefits (e.g., exclusive deals) | 20% discount on pre-priced jobs and access to a home specialist for advice and assistance | Elite Taskers receive benefits such as an Elite badge on their profile, access to an Elite Tasker Discord Group, one-on-one calls to discuss their business, and opportunities to provide feedback to TaskRabbit. |
| Cancellation policy | Cancel anytime online or by phone. Cancel online by logging into your account and clicking "Cancel Auto-Renew" or by calling (888) 811-2644. If you cancel before your next renewal, you'll still have access to Angi Key benefits until the next payment date. If you cancel within 60 days of renewal, you may be able to request a refund. | If a task is canceled and deemed to be a client-caused cancellation, a one-hour cancellation fee is processed. |
| User reviews and ratings of service providers | Access to verified reviews and ratings of service professionals. To be eligible for the Super Service Award, pros must maintain an average 4.5+ star rating and receive at least 3 new reviews during the review period, and be in good standing with Angi. | TaskRabbit allows users to post and read reviews and ratings of Taskers. Elite Taskers maintain a positive rating of 98% or higher. |