Healthcare services: andMe+ Premium Genetic Testing Service vs. Teladoc Health Primary360
Quick Verdict
andMe+ Premium Genetic Testing Service is better for users interested in understanding their genetic predispositions and receiving personalized health recommendations based on genetic data. Teladoc Health Primary360 is more suitable for users seeking virtual primary care, chronic condition management, and mental health support through virtual consultations.
- andMe+ provides genetic predisposition insights and personalized health recommendations based on genetic and non-genetic data, while Teladoc Health Primary360 focuses on virtual primary care and chronic condition management.
- andMe+ includes pharmacogenetics reports for medication management, while Teladoc Health Primary360 allows primary care providers to prescribe new medications and refills.
- Both services offer mental health support and nutrition/fitness guidance, but andMe+ emphasizes genetic insights, while Teladoc Health Primary360 provides access to therapists and psychiatrists.
- andMe+ has a clear pricing structure, while the cost of Teladoc Health Primary360 varies depending on the health plan.
Key features – Side-by-Side
| Attribute | andMe+ Premium Genetic Testing Service | Teladoc Health Primary360 |
|---|---|---|
| Name | andMe+ Premium Genetic Testing Service | Teladoc Health Primary360 |
| Genetic predisposition insights | Provides insights into genetic likelihood of developing certain health conditions, including Type 2 Diabetes, Late-Onset Alzheimer's Disease, and Celiac Disease. Powered by 23andMe Research. | Not available |
| Personalized health recommendations | Offers personalized recommendations based on both genetic and non-genetic data. The Health Action Plan feature provides actionable recommendations for lifestyle changes and clinical screenings. | Offers personalized care plans that include reminders and follow-up actions accessible through the Teladoc Health account. |
| Access to virtual primary care | Not available | Provides access to virtual primary care through phone or video, connecting members with board-certified doctors and nurse practitioners. |
| Comprehensive health risk assessment | Offers tools to visualize how genetics and lifestyle impact the likelihood of developing conditions like type 2 diabetes, high blood pressure, and coronary artery disease. Includes reports on heart health, medication processing, and anxiety. | Includes a review of information provided through the Primary360 assessment, basic health checks, and discussions about medical history. |
| Preventive care guidance | Includes features like Health Tracks and Health Action Plan to motivate and give you more control over your health through genetic and non-genetic data. | Supports engagement in preventive care practices, offering preventive care, prescriptions, lab orders, and recommended cancer screenings. |
| Chronic condition management | Provides insights into various health conditions and helps assess your risk, encouraging action through personalized next steps. 23andMe+ Total Health members receive personalized health plans driven by clinicians trained in genetics. | Helps manage chronic conditions like diabetes and hypertension. Also offers a Chronic Care Complete program with connected devices, health coaches, and mental health support. |
| Medication management | Includes pharmacogenetics reports to help you understand how your DNA may impact how your body processes certain medications. Provides medication insights on drugs like citalopram, clopidogrel, and simvastatin. You can share the pharmacogenetics reports with your doctor to make smarter decisions together. | Primary care providers can start new medications and order refills for conditions like high blood pressure, diabetes, and cholesterol. |
| Mental health support | Offers reports related to anxiety. | Connects members to mental health support, including therapists and psychiatrists, for issues like anxiety, depression, relationship conflicts, and stress. |
| Nutrition and fitness guidance | Provides insights into lifestyle factors like diet, exercise, and sleep. | Offers programs for nutrition, weight management, and healthy living, including nutritional advice, behavioral therapy, and medical assessments. |
| User data privacy and security | Employs security measures like encryption, firewalls, and access controls to protect user data. They state that they will not share personal information with third parties without the user's permission, except in certain circumstances, such as legal requests or to prevent harm. 23andMe has achieved multiple ISO certifications to demonstrate the strength of its security program. | Protects user health data with privacy laws and regulations and does not share it without consent. |
| Price | Current: $199 for the first year (on sale from $268), Renewal: $69 per year | Not available |
Overall Comparison
andMe+ Premium Genetic Testing Service: $199 for the first year, $69 per year renewal; Teladoc Health Primary360: Visits as low as $0 with some plans.
Pros and Cons
andMe+ Premium Genetic Testing Service
Pros:
- Provides insights into genetic predispositions for various health conditions
- Offers personalized health recommendations based on genetic and non-genetic data
- Provides tools for comprehensive health risk assessment
- Offers preventive care guidance through features like Health Tracks and Health Action Plan
- Includes pharmacogenetics reports for medication management
- Offers mental health support with reports related to anxiety
- Provides insights into nutrition and fitness
- Eligible for FSA/HSA reimbursement
- Employs security measures to protect user data
Cons:
- Information regarding access to virtual primary care is not available
- Cost comparison to traditional healthcare options is not available
Teladoc Health Primary360
Pros:
- Offers personalized care plans
- Provides access to virtual primary care
- Supports preventive care practices
- Helps manage chronic conditions
- Offers mental health support
- Provides nutrition and fitness guidance
- Protects user health data with privacy measures
Cons:
- Information on genetic predisposition insights is not available
- Accuracy of genetic predisposition insights is not available
- Specific health recommendations based on genetic results are not available
User Experiences and Feedback
andMe+ Premium Genetic Testing Service
What Users Love
- No highlights reported.
Common Complaints
- No major complaints reported.
Value Perception
- No value feedback reported.
User Recommendations
- The 23andMe PGS test uses qualitative genotyping to detect select clinically relevant variants in the genomic DNA from saliva for reporting and interpreting genetic health risks and reporting carrier status.
- The Health Action Plan allows you to opt-in to receive personalized recommendations based on genetic and non-genetic data, including lifestyle changes and clinical screenings.
Teladoc Health Primary360
What Users Love
- Accessible virtual primary care team (Teladoc physicians often available within a week)
- Personalized plans for chronic condition management available
- Comprehensive health risk assessment includes review of medical history and basic health checks
- Medication management support includes prescribing new medications and refills
- User health data protected by privacy laws and regulations
Common Complaints
- No major complaints reported.
Value Perception
- Aims to reduce barriers like access, cost, and convenience
- Some plans offer visits for as low as $0
User Recommendations
- Teladoc physicians are often available within a week for new patient visits.
- Primary360 offers personalized care plans for chronic condition management.
- Teladoc Health protects user health data with privacy laws and regulations and does not share it without consent.
- Some plans offer visits for as low as $0.