andMe+ is a strong choice for individuals interested in understanding and leveraging their genetic information for personalized health plans, while Talkspace Therapy is better suited for those seeking direct and comprehensive mental health support through licensed therapists and structured therapy programs.
| Attribute | andMe+ Membership | Talkspace Therapy |
|---|---|---|
| Membership Cost | Several 23andMe membership options exist at different price points. 23andMe+ Premium: First year is originally $268, on sale for $199, and renews at $69/year. 23andMe+ Total Health: First year is $499 or $1,188/year. The $29/year membership is for those who have tested using their latest V5 chip. | Talkspace offers various subscription plans ranging from $276 to $436 per month, depending on the features included. Messaging Therapy: Starts at $276 monthly. Video + Messaging Therapy: Starts at $396 monthly. Video + Messaging Therapy + Workshops: Costs $436 monthly. Psychiatry: Initial evaluation sessions cost $299, and follow-up sessions are $175 each. Couples Therapy: Starts at $436 monthly. Talkspace Go: A self-guided program costing $29.99 monthly. |
| Therapist Availability | 23andMe+ Total Health provides access to clinicians with training in genetics, including unlimited direct messaging, plus a dedicated virtual consultation annually. Lemonaid Health (acquired by 23andMe) offers access to a licensed and experienced online medical team. | Therapists respond to messages at least once daily, Monday through Friday. Live video and phone sessions are available. |
| Therapist Qualifications | Lemonaid Health provides consultations and care from medical professionals licensed in all 50 states. 23andMe+ Total Health gives you access to clinicians with genetics training. | Talkspace therapists are licensed professionals with an active, independent clinical license (e.g., LCSW, LMFT, LPCC, PhD in Clinical Psychology) and professional malpractice liability insurance. |
| Therapy Modalities Offered | Various therapy modalities, such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT) are mentioned. However, it's not explicitly stated which modalities are offered through andMe+. | Talkspace offers individual, couples, and teen therapy, addressing mental health concerns like anxiety, depression, stress, and relationship issues. |
| Prescription Services | Lemonaid Health, now part of 23andMe, has an online medical team that can prescribe medications if appropriate, with free shipping. 23andMe's Drug Response reports offer insights into how your genes might affect your response to certain medications. | Talkspace offers psychiatry services where licensed providers can prescribe medication if appropriate, excluding controlled substances. They have partnered with Amazon Pharmacy. |
| Mental Health Focus | 23andMe offers mental health reports as part of the 23andMe+ service, including reports on depression, anxiety, and panic attacks. Lemonaid Health offers telehealth services for anxiety, depression, and insomnia. 23andMe provides pharmacogenetics reports that show how your body may process certain mental health medications. | Talkspace addresses a wide range of mental health issues, including anxiety, depression, stress, PTSD, bipolar disorder, OCD, and offers support for specific challenges like single parenting, veteran status, and LGBTQIA+ issues. |
| Personalized Treatment Plans | 23andMe+ members can receive customized Health Action Plans with recommendations based on genetic reports, health history, and blood data. These plans may include lifestyle changes or clinician-ordered lab tests. The more information a customer provides, the more personalized the recommendations become. | Therapists work with clients to understand their personal goals and create a plan. Talkspace also uses AI to generate personalized podcast episodes based on therapy sessions. |
| Progress Tracking | Health Tracks and Health Action Plan are designed to motivate and give you more control of your health through genetic and non-genetic data, including blood test data. | Talkspace offers in-app assessments and clinical progress tracking. |
| User Support | 23andMe has a customer care section. 23andMe+ Total Health includes unlimited direct messaging with clinicians, plus an annual virtual consultation. | Talkspace provides user support and has a help center. |
| Privacy and Security Measures | 23andMe emphasizes data protection and explicit consent, allowing users to control how their information is stored, used, and shared. They employ security measures like encryption, firewalls, and access controls. 23andMe states that they will not share or sell customers data without explicit consent. They have achieved multiple ISO certifications for their security program. | Talkspace complies with HIPAA regulations, encrypts data, and does not sell client information to third parties. |
| Ease of Use (App/Website) | Users can track their kit's progress to the lab and receive results through their secure online account or app. Testing managed through the 23andMe platform provides a fast and convenient way to order, pay, and schedule an appointment at a local lab, and receive results and a personalized clinical analysis in 3-5 business days. | Talkspace's platform is user-friendly and the app is available for both iOS and Android devices. |
| Additional Resources (e.g., educational content) | 23andMe offers various resources, including educational videos, webinars, and blog posts. They also have a Healthcare Professionals website with resources for understanding the service. | Talkspace subscribers get access to interactive exercises, live workshops, and the Talkspace Go self-guided program. |