AI-Powered Universal Comparison Engine

Health insurance plans: UnitedHealthcare Choice Plus vs. Oscar Health Simple Plan

Quick Verdict

Both UnitedHealthcare Choice Plus and Oscar Health Simple Plan offer comprehensive coverage with telehealth options, but they cater to different needs. UnitedHealthcare Choice Plus provides a larger network with out-of-network benefits, while Oscar Health Simple Plan focuses on simplicity and affordable generic prescriptions. Customer satisfaction is a concern for both, so consider individual needs and priorities when choosing.

Key features – Side-by-Side

AttributeUnitedHealthcare Choice PlusOscar Health Simple Plan
Monthly premium costNot availableNot available
Deductible amount (individual/family)Network: $0 individual; $200 individual / $400 family; $750 individual / $1,500 family; $1,500 individual / $3,000 family; $2,800 individual / $5,600 family; $6,350 individual / $12,700 family. Non-Network: $500 individual / $1,000 family; $800 individual / $1,600 family; $1,500 individual / $3,000 family; $4,500 individual / $9,000 family; $5,000 individual / $10,000 family; $15,000 individual / $30,000 family.$1,500 individual / $3,000 family, $5,000 individual / $10,000 family, $7,150 individual / $14,300 family, $7,300 individual / $14,600 family, $7,900 per person, $8,150 per person
Out-of-pocket maximum (individual/family)Network: $1,000 individual / $2,000 family; $1,500 individual / $3,000 family; $2,000 individual / $4,000 family; $4,000 individual / $8,000 family; $5,000 individual / $10,000 family; $7,200 individual / $14,400 family; $7,400 individual / $14,800 family. Non-Network: $3,000 individual / $6,000 family; $4,000 individual / $8,000 family; $6,000 individual / $12,000 family; $10,000 individual / $20,000 family; $15,000 individual / $30,000 family; $30,000 individual / $60,000 family.$1,500 individual / $3,000 family, $7,150 individual / $14,300 family, $8,150 per person/family, $8,550 individual / $17,100 family, $9,050 individual / $18,100 family
Copay for primary care physician visit$10 copay per visit, deductible does not apply; $15 copay per visit, deductible does not apply; $20 copay per visit, deductible does not apply; $30 copay per visit; No copay.$5, $10, $15, $20, $25, No charge, No charge after deductible
Copay for specialist visit$15 copay per visit, deductible does not apply; $20 copay per visit, deductible does not apply; $30 copay per visit, deductible does not apply; $60 copay per visit; No copay.$35 (for cardiology, pulmonology, and endocrinology under specific "Chronic Care" plans), $40, $50, $70, $75
Prescription drug coverage (formulary tiers and costs)Coverage to help pay for prescription drugs and medications. Formulary tiers and costs vary. Specialty drugs must be filled through CVS Specialty Pharmacy.Generic drugs: $0, $3, $5 copay; Preferred brand drugs: $75 copay after deductible; Non-preferred brand drugs: No charge after deductible; Specialty drugs: 40% or 50% coinsurance after deductible; $3 prescriptions are available for many commonly prescribed drugs.
Coverage for preventive care servicesCovered at 100% in network. Certain preventive care services are provided as specified by the Affordable Care Act (ACA) with no cost-sharing.Generally covered at no charge. Includes services with an "A" or "B" rating from the United States Preventive Services Task Force (USPSTF) and immunizations.
Availability of telehealth servicesYes. Telehealth is covered at the same cost share as in the office. $20 copay per visit by a Designated Virtual Network Provider, deductible does not apply. No virtual coverage non-network.Yes, virtual urgent care is often covered in full, sometimes through Oscar-designated providers. Some plans offer $0 virtual primary care. Oscar offers 24/7 telemedicine services.
Network size and coverage areaLarge network, offering access to providers locally and nationwide. Over 1.5 million physicians and 5,897 hospitals nationwide. More than 67,000 retail pharmacies nationwide.Individual and family plans in 18 states. Most plans are EPOs, meaning coverage is limited to in-network providers except in emergencies. Oscar uses "curated" networks in some cities.
Coverage for emergency room visits$75 copay per visit, deductible does not apply. Non-emergent use of ER paid at applicable In and Out of Network deductible/coinsurance.40% or 50% coinsurance after deductible. Some plans may have no charge after the deductible.
Coverage for mental health servicesYes. The plan provides inpatient, intermediate, and outpatient care. Coverage for both in-network and out-of-network therapists. Mental health services are covered at the same level as covered health services for any other sickness or injury.Yes, includes therapy (individual and group), inpatient mental health treatment, and outpatient substance abuse rehabilitation. Some plans may require preauthorization.
Customer satisfaction ratingsAmerican Customer Satisfaction Index score dropped to 76 in 2024.Sometimes poorly rated by HealthCare.gov. May receive a high number of customer complaints.

Overall Comparison

UnitedHealthcare Choice Plus: Large network with over 1.5 million physicians; American Customer Satisfaction Index score of 76 in 2024. Oscar Health Simple Plan: Individual and family plans in 18 states; Some generic prescriptions available for $3.

Pros and Cons

UnitedHealthcare Choice Plus

Pros:
  • Wide network of healthcare professionals and facilities
  • Comprehensive coverage for various services, including mental health, substance abuse, and specific treatments like diabetes care
  • Telehealth services are available
  • Large network
  • Coverage for both in-network and out-of-network therapists
  • Mental health services are covered at the same level as covered health services for any other sickness or injury
Cons:
  • Navigating the plan and understanding coverage details might pose challenges
  • Frequent complaints exist regarding claims handling, including claim denials and unsatisfactory settlements
  • Some plans may come with higher out-of-pocket costs
  • May have higher premiums

Oscar Health Simple Plan

Pros:
  • Telehealth services are available and convenient
  • Some generic prescriptions are available for as little as $3
  • Preventive care services are generally covered at no charge
  • Mental health services are covered
  • Oscar claims processing is typically swift, often within five days
  • Oscar Simple plans are designed to be easy to understand, with the deductible and out-of-pocket maximum being the same amount.
Cons:
  • Monthly premium cost information is not available
  • Customer satisfaction ratings can be poor
  • The company may receive a high number of customer complaints
  • Network issues have been reported in some locations
  • Oscar plans may be more expensive compared to other options
  • Some negative reviews mention issues with billing
  • Curated networks may limit provider choice

User Experiences and Feedback