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Gyms & fitness centers: Peloton vs. Planet Fitness

Quick Verdict

Peloton is best for individuals seeking a premium, immersive at-home fitness experience with a strong community and advanced digital integration, despite the higher cost. Planet Fitness is more suitable for those looking for an affordable, accessible gym with a welcoming atmosphere, even if it means sacrificing equipment variety and personalized training.

Key features – Side-by-Side

AttributePelotonPlanet Fitness
Membership CostAll-Access Membership: $44 per month; App One Membership: $12.99 per month; App+ Membership: $24 per month; Peloton Guide Membership (Guide-only): $24/month; Student App Membership: $6.99/monthClassic membership starts at $15 a month, PF Black Card membership starts at $24.99 a month. Annual fee of around $49. Some locations may have a one-time enrollment fee of $30-$100.
Equipment VarietyOffers indoor bikes (Bike, Bike+), treadmills (Tread, Tread+), and the Peloton GuideRange of cardio machines, free weights, and strength-training equipment. Treadmills, ellipticals, and stationary bikes. They generally limit the number of bench presses and often ban squat racks. Dumbbells usually go up to 70-80 lbs.
Class OfferingsCycling, running, strength training, yoga, meditation, HIIT, Pilates, barre, and outdoor workouts; live and on-demand classesGroup fitness classes, with a focus on low-cost, low-impact options. Common classes include yoga, Pilates, cycling, Zumba, and boot camp. Class offerings can vary by location. Free fitness training in small group formats.
Personal Training OptionsPeloton Guide offers programs for strength training; Personalized Plans in betaOne-on-one personal training is generally not available. Group training sessions are offered. Certified fitness trainers lead small group fitness classes and can help you create a customized workout plan.
Contract FlexibilityFree trials available for the app; cancel trial at any timeYou may be required to commit for 12 months.
Cleanliness and MaintenanceWipe down after every ride; monthly deep cleaning advised; use gentle cleansersGenerally committed to maintaining clean facilities. Members often appreciate the regular cleaning and maintenance of equipment.
Location and AccessibilityAt-home convenience; Peloton App allows access on various devicesLarge number of locations (2,700+ worldwide). Many locations are open 24/7.
CrowdednessNot applicableCan get crowded during peak hours, especially around lunchtime and after work (4pm-7:30pm). Consider visiting during off-peak hours like late at night, early morning, or mid-day (10am-2pm). The PF App has a "Crowd Meter" to help you pick the best time to visit.
Ambiance and AtmosphereImmersive experience through high-quality production, dynamic lighting, and motivational instructorsAims for a "Judgment Free Zone," creating a relaxed and welcoming environment. The atmosphere is designed to be non-intimidating, appealing to beginners and casual gym-goers.
Customer Service QualityMixed reputationStaff is often praised for friendliness and helpfulness. They offer a 24/7 support hotline and online resources. Planet Fitness has been recognized for customer service excellence.
Digital Integration (App, Tracking)Integrates with Apple Watch and Fitbit; real-time metrics; app for tracking, booking, and social interactionThe PF App allows you to track activities, access on-demand workouts, and use the Crowd Meter. The app also offers free strength programs with workout videos and guides.
Community and Social AspectsStrong community with leaderboards, group challenges, and social media sharingAims to create a supportive community. The "Judgment Free Zone" encourages members to feel comfortable. The Black Card membership allows you to bring a guest.

Overall Comparison

Peloton: All-Access Membership at $44/month. Planet Fitness: Classic Membership at $15/month, 2,700+ locations worldwide.

Pros and Cons

Peloton

Pros:
  • High-quality equipment
  • Wide variety of classes
  • Motivating and engaging atmosphere
  • Strong sense of community
  • Seamless digital integration
  • At-home convenience
Cons:
  • Mixed customer service reputation
  • Some reviews mention long delivery times

Planet Fitness

Pros:
  • Low membership costs
  • Large number of locations
  • 24/7 availability at many locations
  • Welcoming, non-intimidating atmosphere
  • Friendly and helpful staff
  • Clean facilities
  • PF App for tracking progress and checking gym capacity
Cons:
  • Limited equipment variety (lack of squat racks, limited free weights)
  • Can get crowded during peak hours
  • Group training only (no one-on-one personal training)
  • Potentially difficult cancellation process

User Experiences and Feedback