Guru is a more versatile platform with a broader range of freelancer specializations and 24/7 client support, making it suitable for various project types. DesignCrowd is more specialized in design services and offers a money-back guarantee, making it a good choice for design-focused projects. Guru also has a mobile app, which DesignCrowd may lack.
| Attribute | Guru | DesignCrowd |
|---|---|---|
| Freelancer Skill Verification | Guru verifies freelancers, but there are mixed reviews regarding the effectiveness of their vetting process. Some suggest improvements are needed in this area. When logging in, you're presented with options to verify your account. | Information on specific skill verification processes is limited, but DesignCrowd does check designs to ensure they meet file format requirements and minimum design standards. They also have a quality team that investigates reports of copyright issues and generic designs. |
| Project Management Tools | Guru provides "WorkRooms" for project management and collaboration. They also integrate with other project management software like Monday.com, Airtable, and Basecamp. | DesignCrowd offers project management features to help businesses manage their design projects. They also integrate with digital tools like Trello, Asana, and Monday.com. |
| Payment Protection Policies | Guru offers SafePay for secure payments. It's a shared account where the employer deposits funds before work begins. This gives freelancers confidence and employers security to review work before payment. | DesignCrowd holds the project budget until the designer completes the work. They use Stripe and PayPal for payments, offering protection against fraud and data theft. They also offer a money-back guarantee if you don't get the design you want. |
| Dispute Resolution Services | Guru offers an arbitration service. Either party can request arbitration if there's a disagreement with funds available in SafePay. Guru.com or a third party chosen by Guru.com will arbitrate the dispute. Guru.com will make a decision within 5 days of the arbitration being opened. | DesignCrowd's customer service team mediates disputes between clients and designers to reach a fair resolution. |
| Freelancer Geographic Location Filters | You can filter freelancers by city, state, or country. | DesignCrowd allows you to find designers from around the world. |
| Pricing Structure Transparency | Guru charges service fees on freelancer contracts, ranging from 5% to 9%. They also have fees for things like wire transfers and arbitration. | DesignCrowd's pricing structure involves posting fees that can range from $69 to $129 depending on the project type. The total project budget varies based on the package and design type. There are also project management fees and optional upgrade fees. Some users find the pricing and add-ons confusing. |
| Available Freelancer Specializations | Guru offers freelancers in various categories, including: Programming & Development, Writing & Translation, Design & Art, Administrative & Secretarial, Sales & Marketing, Engineering & Architecture, Business & Finance, Education & Training, and Legal. | DesignCrowd offers a wide array of design services, including logo design, web design, graphic design, and more. |
| Client Support Responsiveness | Guru offers 24/7 support via live chat, phone, email, or support ticket. If you upgrade to Guru Enterprise, you get a dedicated account manager. | DesignCrowd provides support via email. They also offer phone support and online training in the form of documentation and videos. |
| Project Deadline Management Features | Guru provides tools to manage projects, communicate, and track milestones. | DesignCrowd allows you to set deadlines for your project, with options for 3, 5, or 10 days. |
| Communication Channels with Freelancers | Guru offers "WorkRooms" for communication. They also allow you to communicate freely with freelancers through email, Skype, and phone calls. | The platform facilitates communication between clients and freelancers. |
| Review and Rating System for Freelancers | Guru uses a weighted percentage rating system for both freelancers and buyers. Both parties can post feedback and ratings at the end of a contract. | DesignCrowd has a review and rating system for freelancers. |
| Mobile App Availability | Guru has a mobile app available for both iOS (Apple App Store) and Android (Google Play Store). | Information regarding a mobile app is not available in the search results. |