Both Burger King and Subway offer convenient fast-food options with mobile ordering and a focus on fresh ingredients. Burger King stands out with its flame-grilled burgers and drive-thru availability, while Subway excels in customizable sandwiches and healthier kids' meal options. However, inconsistencies in cleanliness and customer service are concerns for both chains, and customers should check reviews for specific locations.
| Attribute | Burger King | Subway |
|---|---|---|
| Price of a basic burger/sandwich | A basic hamburger costs around $1.00. Cheeseburgers are also available for around $1.00. | Prices vary by location and sandwich type. Black Forest Ham Kid's Meal is $4.99. |
| Drive-thru availability | Burger King has drive-thrus at many locations. | It is not clear whether all Subway locations have drive-thrus. |
| Indoor seating capacity | This information varies by location and isn't readily available. | The indoor seating capacity varies by location and store size. |
| Speed of service during peak hours | Waiting times can be longer during peak hours. | Wait times can be longer during busy periods. Mobile ordering is intended to reduce wait times. |
| Availability of vegetarian options | Burger King offers the Impossible Whopper, veggie burgers, and other plant-based options. | Subway provides vegetarian options, including the Veggie Delite sandwich. |
| Nutritional information transparency | Burger King provides nutritional information in-store and online. | Nutritional information is available in-store and online. Subway also offers a nutrition menu. |
| Cleanliness of the restaurant | Cleanliness can vary by location. | Cleanliness can vary by location. Some locations have had issues with cleanliness. Subway has increased cleaning and sanitizing, especially of frequently touched surfaces. |
| Customer service quality | Customer service experiences can vary significantly. Some customers report negative experiences, while others have had positive interactions. | Customer service quality can vary. Some customers report positive experiences, while others report rude or incompetent staff. |
| Availability of mobile ordering | Mobile ordering is available through the Burger King app and Google. However, mobile ordering may not be available at all locations. | Subway has a mobile app for ordering. The app allows customers to place orders, customize meals, earn rewards, and choose pickup options. |
| Variety of side dishes | Burger King offers French fries, onion rings, mozzarella sticks, and side salads. They also offer "Have-sies" which is a combination of fries and onion rings. | Subway offers a variety of side dishes, including chips, cookies, apple slices, and soups at select locations. |
| Kids' meal options | Kids' meal options include a hamburger, cheeseburger, or chicken nuggets, with a choice of fries or applesauce and milk or chocolate milk. | Subway offers "Fresh Fit for Kids" meals, including a mini sub, a side (apple slices or a cookie), and a drink. |
| Overall taste and freshness of ingredients | Burger King emphasizes the use of fresh ingredients, with team members preparing lettuce, tomatoes, and onions daily. They claim to use 100% beef patties grilled over real flames. | Subway emphasizes fresh ingredients. |