Walmart+ InHome Delivery provides a comprehensive in-home delivery service with a focus on security and convenience, while FedEx SameDay Bot aimed for rapid, localized delivery using autonomous technology, but the program was shut down in October 2022.
| Attribute | Walmart+ InHome Delivery | FedEx SameDay Bot |
|---|---|---|
| Delivery Speed Options | Same-day delivery available for orders placed before 10 a.m. local time for the afternoon time slot (2 p.m. - 6 p.m.). | Same-day delivery; rapid, on-demand, hyper-local delivery |
| Service Area Coverage | Available in over 50 markets, covering more than 45 million homes in the U.S. Recent expansions include areas in California, Massachusetts, Michigan, Minnesota, and Pennsylvania. Check the Walmart website to see if it's available in your specific area. | Designed for use within a 3-to-5-mile radius of a retailer's location. Testing occurred in cities including Memphis, Tennessee; Manchester, New Hampshire; Plano and Frisco, Texas. It has also made an appearance in Dubai. |
| Package Security Measures | Deliveries are made by vetted, insured, and safety-trained full-time Walmart associates. Associates receive a one-time use encrypted code to unlock your door during the delivery window. Associates wear a camera on their vest that records every delivery. Customers can access the recording for up to a week after delivery. With a Level smart lock, you can have deliveries placed directly into your kitchen or fridge. | Multiple layers of security protocols. Constantly connected to a remote control tower. Can be tracked at all times, and remote operators can intervene. Cargo doors can only be unlocked by the customer. |
| Delivery Time Window Precision | You can select a delivery window. InHome delivery is available 7 days a week, with deliveries from 9 a.m. 1 p.m. & 2 p.m. 6 p.m. Users are notified of a 3-hour delivery window the morning of the delivery and when the associate is on the way. | Precise delivery-time windows. FedEx SameDay City offers various delivery time options based on distance: 0-15 miles: within 2 hours, 16-35 miles: within 3 hours, 36-45 miles: within 4 hours, 46-60 miles: within 5 hours, 60+ miles: within 7 hours |
| Types of Items Eligible for Delivery | Groceries, household essentials, alcohol (in some locations), and other items you'd find in a Walmart store are eligible. Look for the 'Delivery' tag on items when shopping online. | Smaller shipments, including pizzas, groceries, auto parts, general merchandise, and home improvement supplies. Can carry hot or cold items. Approximate capacity of 100 lbs. |
| Delivery Personnel Training and Background Checks | Delivery associates are trained to provide top-quality service and treat your home with care. They undergo multiple background checks. | Operates autonomously. Remote operators can monitor the bot and take over control if needed. |
| In-Home Placement Options | You can specify where you want items placed, such as in the fridge, freezer, or another location in your kitchen. | Door-to-door delivery, including climbing curbs and steps. |
| Return and Refund Policies | Walmart+ InHome members can start a return and have items picked up by a Walmart associate the next day. The associate will bring the item back to the store for a refund. InHome pickup returns aren't available for items sold by Marketplace sellers, larger items delivered by Freight carriers, or grocery items. Walmart+ members can return items from home. | Not available |
| Technology Integration | Manage InHome deliveries via the Walmart app. Integration with myQ smart garage door openers allows for garage delivery. Level smart locks can be used for secure home entry. | LiDAR, multiple cameras, and machine learning for navigation and obstacle avoidance. High-definition mapping technology and routing applications. |
| Sustainability Practices | Walmart is aiming for zero emissions across its operations by 2040. They are building out a fleet of all-electric delivery vans. Walmart is testing reusable packaging options. | Battery-powered and zero-emission. Broader focus on sustainable logistics, including electric vehicles and route optimization. |
| Price | $19.95/month or $138/year (includes Walmart+ membership and InHome delivery). Walmart+ membership is $12.95 per month or $98 per year. You can add InHome delivery to your Walmart+ membership for an extra $7/month or $40/year. | Not available |