Both Zoom AI Companion and Slack Huddles provide AI-driven features to enhance meeting productivity. Zoom AI Companion excels in transcription accuracy and integration capabilities, making it suitable for formal meetings requiring detailed records. Slack Huddles prioritizes ease of use and accessibility, making it ideal for quick, informal discussions within the Slack environment. The choice depends on the specific needs and context of the user.
| Attribute | Zoom AI Companion | Slack Huddles |
|---|---|---|
| AI-powered meeting summarization | Provides automated meeting summaries that capture the essence of the conversation and key points discussed. Identifies key decisions, assigned tasks, and deadlines. Meeting summaries are generated based on the meeting's audio transcript. | Offers AI-powered features for transcription and summarization in Huddles, helping to capture key takeaways and action items. Slack AI creates a transcript using real-time audio and messages, and generates notes with links, tasks, and files. After a huddle, a summary is provided in a canvas, including key takeaways, action items, and participants. |
| Real-time transcription accuracy | Captures spoken words during meetings and instantly converts them into text with high accuracy. Supports multiple languages and recognizes different accents and dialects. Outperformed Microsoft Teams in AI performance, including a lower Word Error Rate (WER) for the accuracy of transcripts used in meeting summaries. | Slack AI creates real-time transcripts of conversations during Huddles. Accuracy for technical jargon or industry-specific terms is not specified. |
| Automated task assignment | Automatically assigns tasks based on context, summarizes task progress, and shares responsibilities among team members. Can surface action items from meeting summaries or chats, convert them into actionable tasks, and recommend next steps to help with completion. | Slack’s AI can generate customized action items in a user's activity feed when they are mentioned in a message with a specific task and deadline. |
| Noise suppression effectiveness | Relies on clear audio input, suggesting that noise suppression is a component of the overall audio processing. | Slack has a noise suppression feature to remove background sound. Some users have reported issues with audio quality and have found that disabling noise suppression improves the audio. Third-party apps like IRIS Clarity can also be integrated for more effective noise cancellation. |
| Integration with other productivity tools | Integrates with various productivity tools, including Google Docs, Google Drive, Microsoft Teams, Asana, Trello, and Jira. Connects with 16 third-party applications, including ServiceNow, Jira, Asana, Box, Amazon Q, Glean, Microsoft OneDrive, Google Drive, Confluence, Notion and Coda. | Integrates with various business services and tools such as Google Calendar, Trello, and Workast. Integrations can streamline workflows and provide access to information from a single place. |
| Screen sharing capabilities | Uses Optical Character Recognition (OCR) technology to convert images of text screen shared during a meeting into machine-readable text to generate more accurate and relevant meeting summaries. | Up to two people can share their screen simultaneously in a Huddle. Others in the Huddle can click to expand the shared screen and can draw on it using the Slack desktop app for Mac and Windows. Performance with high-resolution content or video playback is not specified. |
| Breakout room functionality | AI Companion and Meeting Summary are not supported in Breakout Rooms. | Not available. |
| Huddle size capacity | Not available | On paid plans, Huddles can have up to 50 participants. The free plan limits Huddles to two participants. |
| Video and audio quality during huddles | Not available | Defaults to audio-only, but users can turn on video. Video features include the option to blur backgrounds. Some users have reported experiencing bad audio quality in Huddles. |
| Ease of starting and joining huddles | Straightforward. Ensure your Zoom admin has enabled AI Companion features, log in to your Zoom account and ensure your Zoom client is updated to the latest version, access your account settings through the Zoom web portal, click on 'Settings' in the left panel, locate the AI Companion tab and enable 'Meeting Summary with AI Companion'. | Designed for quick, informal discussions and are easy to start and join. You can start a Huddle in any channel or direct message by clicking the headphones icon. Others can join by clicking the same icon or through a shared Huddle link. The process is intended to be intuitive. |
| Mobile app functionality | The AI Companion Voice Recorder will allow users to transcribe and summarise conversations outside of Zoom Meetings or Zoom Phone calls and will become available on mobile platforms. | Available on the Slack desktop and mobile apps. |
| Security features and data encryption | Customer data, including customer content, is encrypted at rest using a minimum Advanced Encryption Standard (AES) 256-bit encryption. Data used by AI Companion is sent from the user to Zoom-hosted and/or third-party generative artificial intelligence models and is encrypted in transit. Zoom does not use customer content to train its AI models. | Uses the WebRTC standard for real-time communications with security techniques including encryption of all traffic in transit. Media traffic is encrypted with SRTP, and real-time data channel traffic is encrypted with DTLS. Complies with industry standards like GDPR, HIPAA, and ISO 27001. Data at rest is encrypted using FIPS 140-2 compliant encryption standards. |