Zoom One Enterprise is the superior choice due to its scalability, extensive integrations, suitability for low-bandwidth environments, and ongoing support, especially considering Meta Workplace is shutting down. Zoom offers a wide range of features and integrations, making it a robust solution for enterprise-level communication and collaboration.
| Attribute | Meta Workplace | Zoom One Enterprise |
|---|---|---|
| Maximum number of participants | Video meetings support up to 50 people. Chat allows groups of up to 50 participants. | Up to 500 participants, expandable to 1,000 with add-ons. Enterprise Plus supports up to 1,000 video meeting attendees. |
| Video conferencing quality (resolution, stability) | The platform facilitates video streams and chat. HD live streaming is available as an add-on. Information on video conferencing quality in low-bandwidth situations is Not available. | Designed for low-bandwidth environments, prioritizes audio and screen sharing. Users can disable HD video or turn off video feeds to reduce bandwidth consumption. |
| Screen sharing capabilities | Screen sharing is a feature available during video meetings. | In-meeting screen sharing with annotation tools, simultaneous multi-screen sharing, and remote screen control. |
| Team collaboration features | Groups enable employees to organize around projects with searchable newsfeeds. Members can work on live documents, upload, share, and store files within groups. Task assignment and feedback options are available within groups. | Team chat, file sharing, integrations, shared documents, task management, whiteboarding, AI-powered action item lists and conversation summaries. |
| Integration with other business tools | Offers out-of-the-box integrations with over 80 popular business tools, including productivity, cloud storage, HR, and task management software. Integrates with tools like Office 365, Google Workspace, Salesforce, HubSpot, and Zoom. Custom integrations can be built using the Graph API. | Integrates with over 1,500 apps, including multiple CRM system integrations. |
| Security features | Certified for major digital security standards like SOC-2 and ISO 27001. Compliant with GDPR. Uses single sign-on and two-factor authentication. Data is encrypted with Transport Layer Security (TLS). Offers audit logs to track user activity. Provides options for biometric/PIN reauthentication, restricting copy/paste, preventing screenshots, and remote wipe of the app. | Encryption, waiting rooms, password protection, meeting locks, granular data access control, SOC 2 Type II and ISO/IEC 27001 certifications, user authentication. |
| Mobile app availability and functionality | Offers mobile apps for iOS and Android. The mobile app is designed to be user-friendly, with a vertically oriented newsfeed and easy access to groups and chats. Includes a separate Work Chat app for private and group conversations. The mobile app is well-suited for remote work, providing access to all the features of the desktop version. | Accessible on mobile devices, supporting remote work and on-the-go communication. |
| Real-time translation features | Automatic translation of posts is available. | Available in Business Plus and Enterprise Plus, supports translation to and from English in multiple languages. |
| Whiteboarding and annotation tools | Collaborative whiteboards are available to enhance collaboration during meetings. | Zoom Whiteboard works across devices. Business and Enterprise plans offer unlimited whiteboards. |
| Reporting and analytics capabilities | Provides basic reporting tools to understand software usage and post engagement. Administrators can track active users and posts over time and group posts into campaigns. Examples of how these features improve communication strategies are Not available. | Reporting and analytics on attendees and engagement. Admins can track usage and performance information. |
| Pricing structure and scalability | Workplace from Meta is shutting down starting in 2025. Previously, Workplace offered a single pricing plan at $4 per user per month. | Six tiers: Basic, Pro, Business, Business Plus, Enterprise, and Enterprise Plus. Enterprise plan pricing is quote-based and designed for organizations with over 250 users. |
| Customer support availability and responsiveness | Offers 24/7 customer support by email. Enhanced Admin and Support add-on provides a service-level agreement for customer support in 4 hours or less. Average response time is about 12 hours via email, or 4 hours or less with the add-on. | Different support levels: Access, Premier, and Premier+. Target response times vary based on support level and priority of the issue. Premier Support accounts have priority response. |
| End of Service | Meta Workplace is shutting down. It will be read-only after August 31, 2025, and fully shut down by June 1, 2026, after which all user data will be deleted. | Not available |