Zoom Workplace is better suited for organizations that prioritize video conferencing and real-time communication with integrated task management, while Atlassian Confluence is a stronger choice for teams that need a robust knowledge base and content management system. Both offer team collaboration and document co-editing, but their core strengths lie in different areas.
| Attribute | Zoom Workplace | Atlassian Confluence |
|---|---|---|
| Video conferencing quality and features | High-quality video and audio conferencing, screen sharing, virtual backgrounds, breakout rooms, recording, transcription, whiteboards, supports up to 1,000 participants, displays up to 49 attendees on screen. | Doesn't have built-in video conferencing; relies on integrations. |
| Team collaboration tools and integrations | Team chat messaging, file management, whiteboards, third-party integrations, integrates with Microsoft Teams, Slack, Google Workspace, and others. | Offers workspaces (spaces) for teams, departments, or projects; real-time editing, commenting, and task assignments; integrates with other Atlassian tools like Jira and Trello; integrates with Microsoft Teams and Slack. |
| Document collaboration and co-editing capabilities | Zoom Docs allows real-time collaboration, co-editing documents, leaving comments, tagging colleagues, leverages AI to convert meeting outcomes into actionable documents. | Enables real-time co-editing of documents; allows in-line and page comments, likes, and visual elements; offers templates for creating documents. |
| Project management features | Integrated task management tools, real-time updates, shared dashboards, allows project managers to oversee progress, assign responsibilities, and keep stakeholders informed (Zoom Workplace Pro). | Helps project managers track budgets and deadlines; offers task assignments and progress tracking; integrates with Jira for more comprehensive project management. |
| Meeting scheduling and calendar integration | Streamlined meeting scheduling across Zoom Scheduler and third-party calendaring apps like Google Calendar and Outlook Calendar, combined meeting and calendar view available. | Can sync with Outlook, Google, and Apple calendars. |
| Real-time communication features (chat, screen sharing) | Team chat for instant messaging and file sharing, screen sharing with annotation tools. | Offers in-line commenting and threaded discussions; integrates with Atlassian's HipChat for chat and video. |
| Content management and knowledge base functionality | Zoom Docs can be used for knowledge base creation, team onboarding, and goal tracking, allowing users to build wikis for a single source of information. | Designed to capture knowledge in a centralized, easy-to-navigate space; offers a flexible and customizable platform for knowledge management; allows easy content creation and organization; specifically designed as a knowledge base software. |
| User interface and ease of use | Refreshed user interface with simplified navigation and customizable toolbars, users can personalize the toolbar and choose from different color themes. | User-friendly interface. |
| Security and compliance features | End-to-end encryption for meetings and enterprise-grade security features. | Offers enterprise-grade security, compliance features, and advanced admin controls in its Enterprise plan; offers security features to protect sensitive information. |
| Scalability and performance for large teams | Scalable and customizable with add-ons and additional Zoom products, suitable for businesses of all sizes. | Free plan supports up to 10 users; Standard plan supports up to 150,000 users; Premium and Enterprise plans offer custom user limits; can scale to accommodate large teams. |
| Customization and extensibility options | Offers over 2,500 integrations in the Zoom App Marketplace, users can customize the meeting toolbar and integrate with various business apps. | Offers customizable spaces and pages. |
| Core Function | Not available | Team collaboration and documentation tool used to create, share, and manage content in a unified workspace. Acts as a central hub for knowledge management and project collaboration. |
| Price | Basic: Free, Pro: $13.33/user/month, Business: $18.32/user/month, Enterprise: Custom pricing | Free: Up to 10 users; Standard: Around $5.16 per user/month; Premium: Around $9.73 per user/month; Enterprise: Custom pricing. |