Both Microsoft Teams Premium and Zoom Workplace are robust platforms for meetings and collaboration. Zoom Workplace offers a free plan and higher reported transcription accuracy, while Microsoft Teams Premium provides a lower fixed price and greater scalability for large webinars. The choice depends on specific needs, budget, and the importance of transcription accuracy.
| Attribute | Microsoft Teams Premium | Zoom Workplace |
|---|---|---|
| AI-powered Meeting Summaries | Uses AI to generate meeting notes, suggest tasks, and provide personalized highlights. Intelligent Recap identifies spoken names and topics, suggesting chapters and action items. AI-generated notes are created automatically after the meeting, summarizing key points and takeaways. | AI Companion generates meeting summaries, including key discussion points and action items. It can also analyze participant engagement and synthesize information from multiple sources. |
| Advanced Meeting Security Features | Offers features like content watermarking, end-to-end encryption (E2EE), sensitivity labels, and the ability to limit who can record meetings. Watermarks display the email address of participants on shared content/video to prevent unauthorized sharing. E2EE protects audio, video, and screen sharing, though apps, avatars, chat, and Q&A are not encrypted. Sensitivity labels automate meeting protection. | Offers watermarking, encryption, Waiting Rooms, passcodes, and the ability to lock meetings. Uses TLS for security and 256-bit AES encryption. End-to-end encryption (E2EE) is also available. |
| Customizable Meeting Branding | Incorporate your organization's logo and colors, and use AI to personalize meeting backgrounds. Custom branding settings are controlled via meeting customization policies in the Teams Admin Center. Themes are built from a logo, background, and brand color. | Hosts can add customized virtual backgrounds. The Business plan allows for white-labeled company branding. |
| Live Translation Capabilities | Provides live translation of captions and transcripts, breaking down language barriers and supporting global teamwork. Offers real-time translations from over 40 spoken languages. Users can translate meeting transcripts into other languages. | Offers live, multi-language transcription and translation. Supports automatic translation of captions from English into multiple languages. |
| Integration with Existing Ecosystem | Seamlessly integrates with other Microsoft apps like Word, Excel, PowerPoint, and SharePoint. | Integrates with Microsoft Outlook and Teams, allowing users to schedule and join meetings, access calendars, and manage files. Syncs with Microsoft 365 (Exchange) or Google email and calendar. |
| Advanced Webinar Features | Offers advanced functionality across the event creation and management lifecycle, deepening connections and audience engagement. Webinar features include registration, reporting, waitlists, and the ability to manage attendee views. | The Enterprise plan includes Zoom Rooms and Webinars with features like registration and reporting. |
| Collaboration Tools Within Meetings | Provides collaboration tools such as whiteboarding and polling. | Offers whiteboarding, polling, and screen sharing. Whiteboards can be shared and accessed anytime, across devices. |
| Meeting Transcription Accuracy | Uses AI to generate meeting transcripts. Live transcription appears in the language chosen as the spoken language. | AI-powered speech recognition with an average accuracy rate of 90%. Zoom leads with the lowest Word Error Rate (WER) at 7.40%. |
| Noise Suppression and Background Blur | Provides noise suppression and background blur to minimize distractions during meetings. | Features help minimize distractions during meetings. |
| Scalability for Large Organizations | Allows for larger meetings and events, with the ability to host webinars with up to 20,000 attendees. | Enterprise plans can accommodate large organizations, with features like unlimited cloud recording and 24/7 customer support. Supports up to 1,000 meeting participants. |
| Compliance Certifications | Meets various industry standards, including SOC 1, SOC 2, ISO 27001, and HIPAA. It offers data loss prevention policies, access controls, and retention policies. | Offers HIPAA-compliant healthcare plans. Zoom Compliance Manager Plus provides features for risk detection, data loss prevention, and advanced trends analysis. |
| Price | $10.00 per user/month paid yearly | Free plan available; Paid plans range from $13.32 to $22.49 per user per month; Quote-based Enterprise plans and industry-specific solutions also available. |
| Ratings | Not available | Meeting transcription accuracy: 90% average accuracy rate; Word Error Rate (WER) at 7.40%. |