Both Google Workspace (with Gemini AI) and Zoom Workplace are comprehensive platforms designed to enhance productivity and collaboration. Google Workspace excels with its deep AI integration across a broad suite of applications and generous storage options, making it ideal for organizations heavily invested in the Google ecosystem. Zoom Workplace, while also offering AI-powered features, stands out with its superior video conferencing capabilities and extensive third-party integrations, catering to businesses that prioritize seamless communication and flexible workflows. The choice between the two depends on specific organizational needs and priorities.
| Attribute | Google Workspace (with Gemini AI) | Zoom Workplace |
|---|---|---|
| AI-powered features and integration | Gemini AI integration across apps like Gmail, Docs, Sheets, and Meet; Smart Compose and Smart Reply in Gmail; writing assistance in Docs; data insights in Sheets; automates repetitive tasks; AppSheet app building using natural language; research, information synthesis, and business opportunity identification; AI-powered chat suggestions in Google Chat. | Zoom AI Companion (no extra cost for paid subscribers): condenses meeting discussions and chat conversations, facilitates brainstorming sessions, composes chats and email drafts, gathers information, prepares for meetings, and manages tasks. AI is embedded across all products and services. Zoom Docs is an AI-first collaborative document solution. |
| Video conferencing capabilities and capacity | Google Meet integration; participant limits vary by plan (Business Starter: 100, Business Standard: 150, Business Plus: 500, Enterprise: 1000); screen sharing, virtual backgrounds, recording, real-time translation; encrypted video and audio streams. | HD Video, screen sharing, chat, and interactive tools. Participant Capacity: Basic (free) - Up to 100, Business - Up to 300, Enterprise - Up to 1,000, Large Meeting add-on - Up to 1,000. Meeting Duration: Basic (free) - 40-minute limit, Pro plan - 30-hour maximum. Features: Breakout rooms, recording, transcriptions, virtual backgrounds, and more. |
| Real-time collaboration tools (docs, sheets, etc.) | Real-time collaboration across applications; multiple users can work simultaneously with instant updates; cooperative editing of documents in real-time; automatic saving and revision history. | Video meetings, team chat messaging, file management, whiteboards, and third-party integrations in a single dashboard. Zoom Docs: AI-first collaborative document solution. Whiteboarding: Virtual whiteboards for brainstorming. Screen Sharing: In-meeting screen sharing and whiteboard with annotation tools. Real-time collaboration with Google Docs, Sheets, and Slides. |
| File storage and sharing features | Google Drive cloud storage; storage limits vary by plan (Business Starter: 30 GB pooled, Business Standard: 2 TB pooled, Business Plus: 5 TB pooled, Enterprise: 5 TB or more); secure file sharing with customizable permissions and encryption; AI-powered virus and malware protection; file sharing with internal and external partners; large file sharing via Gmail, Google Drive, or Google Chat. | Content sharing centralizes document storage and access. File Sharing: Allows exchange of documents and images through the chat function. Cloud Storage: Pro plan - 5GB, Business Plus - 10GB, Unlimited on some industry-specific plans. Integration with Google Drive, Microsoft OneDrive, and Sharepoint. |
| Integration with third-party applications | Integrates with CRM tools like Salesforce and project management tools like Trello and Asana; smooth integration with developer tools and platforms using APIs and App Script automation; enhances workflows with apps like Zapier, PagerDuty, Workday, and Trello. | Over 2,500 integrations in the Zoom App Marketplace. Integrates with Microsoft Office 365, Google Workspace, Salesforce, ServiceNow, HubSpot, Slack and more. Integration with calendar apps adds scheduling and meeting alerts. Open Platform with APIs and SDKs. |
| Security and compliance features | Built-in security features, including data encryption, data access controls, and audit logs; compliance with industry-specific regulations like GDPR, CCPA, and HIPAA; data encryption in transit and at rest; administrator-managed security settings; Data Loss Prevention (DLP); regular third-party audits. | End-to-end encryption, AES 256 GCM encryption. Password-protected meetings, user authentication, waiting rooms, locked meetings, disabling participant screen sharing, and randomly generated IDs. Offers features for HIPAA compliance. Role-based access controls and administrative monitoring tools. |
| User interface and ease of use | User-friendly interface; intuitive design reduces the learning curve. | Intuitive interface, customizable dashboards, refreshed user interface, personalization with color themes and toolbar customization. |
| Mobile app availability and functionality | Mobile apps available for iOS and Android devices; access to email, files, and meetings; ensures employee productivity and responsiveness. | Consistent user experiences on desktops, tablets, and smartphones. Schedule or join video meetings, chat with colleagues, place and receive phone calls, and send SMS text messages. Multitasking with Picture in Picture on iPhone or Split View on iPad, Apple CarPlay support, and customizable Siri Shortcuts. |
| Customer support and training resources | 24/7 customer support by phone and email; training and configuration support available. | Access (included), Premier and Premier + (options available for an additional fee). 24/7 access to Global Support Centers. Zoom Learning Center for self-service learning. Zoom Community for connecting with other users. Live chat and phone support available depending on the subscription plan. Customer Success Advisors for onboarding and support. |
| Meeting transcription and recording quality | Meeting recording and transcription features in Google Meet; encrypted meeting content. | AI meeting transcription with speaker differentiation. Meeting recording with local and cloud storage options. Smart Recording: Organizes recordings into sections, delivers key takeaways, and identifies actionable items. |
| Team messaging and communication features | Google Chat included for instant messaging and team collaboration; supports group chats, direct messages, and file sharing; Spaces in Google Chat allow persistent team chat and collaboration; integrated with other Google Workspace tools like Gmail, Calendar, and Drive. | Persistent messaging channels organized by projects or topics. Direct messages, file sharing, and threaded discussions. Tight integration with Zoom Workplace, teams have easy access to instant messaging along with collaboration tools. AI Companion provides multi-language support for summarizing chats and composing new messages. |
| Price | Business Starter: $8.40 per user per month (monthly billing) or $7 per user per month (annual plan). Business Standard: $16.80 per user per month (monthly billing) or $14 per user per month (annual plan). Business Plus: $26.40 per user per month (monthly billing) or $22 per user per month (annual plan). Enterprise: Contact sales for pricing. Workspace Individual: $9.99/month (or $8.33/month with an annual discount) | Basic (Free), Pro: From $13.33/user per month (annual billing) to $16.99/user per month (monthly billing), Business: From $18.33/user per month (annual billing) to $21.99/user per month (monthly billing), Enterprise: Quote-based pricing |