Both Dropbox Professional (with Dropbox AI) and Box Business Plus offer comprehensive file storage and collaboration solutions. Dropbox Professional stands out with its AI-powered features, priority support, and simpler pricing structure for individual users or small teams needing a fixed storage amount. Box Business Plus, with its unlimited storage and focus on external collaboration, is better suited for larger organizations that require extensive storage and collaboration with external partners, despite the higher per-user cost and minimum user requirement.
| Attribute | Dropbox Professional (with Dropbox AI) | Box Business Plus |
|---|---|---|
| Storage Capacity | 3 TB | Unlimited storage, maximum file size 15GB |
| File Sharing Capabilities | Share folders, links, and files securely. Password protection for shared links. Set expiration dates for shared links. View-only permissions. Viewer history to see who viewed shared files. Transfer files up to 100GB. | Share with clients, vendors, and investors without paid licenses; virtual deal rooms for sensitive documents; external users can upload files without a Box account; granular permissions for internal and external sharing |
| Collaboration Tools | Real-time co-editing on Microsoft 365 files. File locking to prevent conflicting edits. Commenting. | Standard collaboration features and administrative controls; Box Preview for file viewing and editing; Box Notes for real-time meeting minutes; Box Canvas for virtual whiteboard sessions; integrates with Microsoft 365, Google Workspace, Slack, Zoom and others |
| Security Features (Encryption, Access Controls) | Encryption: At rest: 256-bit AES encryption. In transit: SSL/TLS encryption. Option for end-to-end encryption for sensitive files. Access Controls: Manage user permissions. Granular file permissions. Advanced sharing controls. Two-factor authentication. Remote wipe to delete files from a lost device. | Encryption, access controls, compliance certifications; granular sharing permissions; two-factor authentication; 256-bit AES encryption; high-grade TLS during transfers |
| Version History | 180 days | Retains up to 50 file versions |
| Integration with Other Apps | Integrates with Google Workspace, Microsoft Outlook, Salesforce, and Notion. Connects with apps like Jira, Asana, and Trello. Integrates with Microsoft Teams and Copilot. Zapier integration for connecting with thousands of apps. | Integrates with over 1,500 applications, including Microsoft Office, Copilot, Salesforce, Google Workspace, and Slack; admins control third-party app availability |
| Mobile Access | Mobile apps for accessing files on the go | Mobile apps for iOS and Android; mobile access included in all business subscription tiers; secure content capture, access, and sharing |
| Data Recovery Options | Recover files deleted within 180 days | Version history allows reverting to previous versions of files |
| AI-powered Features | Summarize documents and videos. Answer questions about file content. Universal search across connected apps. AI-powered search to find files faster. | Box AI for Q&A on documents and images; AI-driven content generation; AI-powered metadata extraction; querying of multiple documents simultaneously in Enterprise Plus |
| Compliance Certifications | ISO 27001, ISO 27017, ISO 27018, ISO 22301, ISO 27701, SOC 2, HIPAA/HITECH, GDPR, CSA STAR Level 2 Certification and Attestation | Compliant with SOC 1, SOC 2, and SOC 3; HIPAA and FedRAMP compliance in the Enterprise plan |
| Customer Support | Priority chat support | Standard support is available |
| File Synchronization | Automatic file syncing across devices | Offers automated syncing of files and folders. Users can mark folders for offline access, ensuring local storage and synchronization when back online. |
| User Permissions and Access Controls | Easy to manage user permissions and access controls | Admin console offers user management features and insights into activity. Admins can assign roles such as Admin, Co-admin, Group admin, and Member. Granular permissions can be set, and admins can control which third-party apps are available. |
| Price | $16.58/month (billed yearly) | $33 per user per month, minimum of 3 users |