Both Massachusetts General Hospital and Mayo Clinic are excellent choices for healthcare, offering top-tier medical services, research, and patient care. Mayo Clinic stands out slightly in patient satisfaction scores. The choice between the two may depend on specific medical needs, location preferences, and insurance coverage.
| Attribute | Massachusetts General Hospital (Boston, MA) | Mayo Clinic (Rochester, MN) |
|---|---|---|
| Hospital Ranking (US News & World Report) | Consistently ranked among the top hospitals in the nation. Ranked #1 in America in 2015, #2 in 2019, and #5 in 2021-2022. Ranked #2 in the nation for psychiatry. Recognized in 13 specialties. Earned the #8 spot on the Honor Roll of America's Best Hospitals in 2022. Among the 20 best in the country in U.S. News & World Report's 2024-2025 Best Hospitals ranking. | Ranked among the top hospitals in the U.S. by U.S. News & World Report. Named a best hospital in the U.S. and recognized on the Honor Roll for 2024-2025. Top-ranked in more specialties than any other hospital. Ranked number one hospital in Minnesota by U.S. News & World Report. Specific rankings for 2024-2025: First for diabetes and endocrinology, gastroenterology and GI surgery, and pulmonology and lung surgery; Second for neurology and neurosurgery and orthopedics; Third for cardiology, heart and vascular surgery, cancer treatment, and obstetrics and gynecology; Fourth for ear, nose and throat and geriatrics; Fifth for rheumatology; Sixth for urology; Tenth for Rehabilitation. |
| Specialty Services Offered | Offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. Care services include hospital care, primary care, healthcare at Home, heart and vascular care, rehabilitation, and sports medicine. Other programs and services include Asthma Center, Community Care Vans, Specialty Pharmacy, Pediatric MS Center, Prostate Cancer Outreach Clinic, and Substance Use Disorder Bridge Clinics. Specialty Clinics include Pediatric Stroke and Vascular Service, Neurology and Neurosurgery, Hereditary Hemorrhagic Telangiectasia (HHT) Center, Pediatric Orthopaedics, and Mass General Dental Clinic. | Offers a wide array of specialty services including: Allergic Diseases, Anesthesiology and Perioperative Medicine, Audiology, Cancer Care, Cardiovascular Medicine & Surgery, Dental Specialties, Dermatology, Emergency Medicine, Endocrinology (Diabetes & Metabolism), Gastroenterology and GI Surgery, Geriatrics, Gynecology, Hematology, Internal Medicine, Nephrology, Neurology & Neurosurgery, Ophthalmology & Optometry (Eyes), Orthopedics & Orthopedic Surgery (Bones), Otolaryngology (ENT), Pain Medicine, Physical Medicine and Rehabilitation, Plastic Surgery, Psychiatry and Psychology, Pulmonary Medicine, Rheumatology, Urology. Also offers specialized programs such as: Advanced Care at Home, Integrative Medicine & Health, Spine Care, Sleep Medicine, Sports Medicine, Transplant Programs. |
| Research and Innovation Programs | Houses the world's largest hospital-based research program with an annual research budget of more than $1.2 billion in 2021. Includes Department-Based Research Programs like Breast Imaging Research Program and Cardiovascular Imaging Research Center, and Research Centers & Programs like Hospital Research Institutes and Artificial Intelligence. Translational and Clinical Research Centers (TCRC) supports patient-oriented research projects. | Heavily involved in research and innovation. Dedicated facilities like the Additive Manufacturing Facility (3D printing) and the Microfabrication Laboratory. The Division of Engineering provides consultation, design, and development services for medical devices and systems. Spends over $660 million a year on research. |
| Patient Satisfaction Scores | Goal of high-quality patient- and family-focused care. | Generally receives high patient satisfaction scores. Overall rating of 95 out of 100 on Hospital Compare. 96 out of 100 patients would recommend the hospital to others. HCAHPS scores: 88% of patients rated the hospital 9/10 or higher, 89% would recommend the hospital. Earned five-star ratings for patient experience from the Centers for Medicare & Medicaid Services. Likelihood of patients recommending Mayo Clinic increased from 82.9% in 2017 to 87.5% in 2021. |
| Technology and Equipment | State-of-the-art technology includes advanced diagnostic and therapeutic equipment like MRI and CT scanners, and cutting-edge surgical tools. Committed to innovation and a leader in medical technology. Other CEMS Facilities and Equipment: Cell, Tissue and Organ Preservation Facilities, BL2 Tissue Culture Facility, Genomics Facility, Imaging and Morphology Facility, Mass Spectrometry Facility. | Advanced technology and equipment, including: Mass spectrometry and nuclear magnetic resonance (NMR) facilities. Multiple mass spectrometers, including single quadrupole and tandem instruments. NMR equipment like Bruker Avance III 600 MHz spectrometer. X-Ray Imaging Core with whole-body CT scanning (Somatom Definition Flash) and micro-CT scanning. Biplane fluoroscopy and mobile C-arm fluoroscopy. 3D printing capabilities for creating medical devices. |
| Physician Expertise and Credentials | Staffed by highly skilled and experienced medical professionals, including world-renowned specialists. Faculty includes leading researchers, clinicians, and educators. | Employs over 7,300 physicians and scientists. Known for expertise in treating difficult and complex cases. The facility has 5104 providers across 62 primary specialties. |
| Insurance Coverage Accepted | Accepts most health insurance plans, including Medicare and Medicaid. Mass General Brigham provides a list of health insurance plans accepted at Mass General. Patients should check with their insurance provider to understand their covered benefits and costs. | Has arrangements with various healthcare insurers. Participates in Medicare and Medicaid. In-network with several insurers, including: Beech Street PPO, Blue Care Network (MI), Wellmark (BCBS SD and IA), BCBS IL, KS, MN, MT, VT, Dean Health Plan (WI), McLaren Health Plan (MI), Medica, Midlands Choice PPO, Multiplan PPO, Prime Health Services, Security Health Plan, South Country Health Alliance, Premera (WA only), Priority Health, UCARE, United Healthcare (PLN). Verify coverage with your specific health plan. |
| Appointment Availability and Wait Times | Mass General Brigham offers convenient ways to communicate with your healthcare provider online, including virtual care options. Wait Times for Test Results (Emergency Department): Lab tests: 1 to 2 hours, X-rays: 1 to 2 hours, CAT scans: 4 to 6 hours, MRI tests: 6 to 8 hours, Specialty consultations: 1 to 2 hours. | Some patients have reported long wait times for appointments. Addressing capacity issues and may encourage patients with certain Medicare Advantage plans to find new insurance. |
| Location and Accessibility | Located at 55 Fruit Street, Boston, MA 02114, in the West End neighborhood. Easily accessible by car, public transportation, or on foot. Accessible via MBTA Red Line at Charles/MGH station. Accessible entrances at multiple buildings. Wheelchairs available at main entrances. | Located in Rochester, Minnesota. Good transportation options, including Rochester International Airport (RST) and Minneapolis-St. Paul International Airport (MSP). Connected via skyway to hotels, the University of Minnesota, and other facilities. Offers shuttle services and has accessibility features for those with mobility, visual, and hearing impairments. |
| Hospital Affiliations and Partnerships | Founding member of Mass General Brigham. Original and largest teaching hospital of Harvard Medical School. Affiliated with Dana-Farber Cancer Institute through Dana-Farber/Partners Cancer Care and the Dana-Farber/Harvard Cancer Center. Partnerships with various organizations, including Boston Children's Hospital and Brigham and Women's Hospital. | Has a network of affiliated hospitals and healthcare systems. Collaborates with other organizations to advance medical care and research. |
| Language Support Services | Medical interpreters are available for patients who speak languages other than English or who are Deaf or Deaf/Blind. Medical interpreters assist patients and families who are Limited English Proficient or Deaf and Hard of Hearing. Interpreter services are available at no cost to patients. | Offers interpreters for 200+ languages at no charge. Provides in-person, video, and phone interpretation services. Multilingual specialists are available in appointments, registration, and finance. |
| Cost Transparency and Financial Assistance | Committed to price transparency. Patients can request cost estimates for healthcare services. Offers financial assistance to patients with limited resources. Provides access to a cost estimator tool for "shoppable" items. | Provides cost estimates and information on billing and insurance. Offers charitable care and financial assistance programs. |