Both Merry Maids and Cleancorp are reputable cleaning services with strengths in different areas. Merry Maids is well-regarded for its thoroughness and customer service in the US and Canada. Cleancorp offers a broader geographical reach and detailed online booking options, with a strong emphasis on commercial cleaning in addition to residential services. The best choice depends on the customer's location, specific cleaning needs, and preference for online convenience.
| Attribute | Merry Maids | Cleancorp |
|---|---|---|
| Service Area Coverage | Multiple locations across the U.S. and Canada, including Calgary North & SE, Ottawa, Winnipeg, Oshawa, Surrey, Victoria, and Downtown Ottawa. | Australia (Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth), New Zealand, Atlanta GA (including Midtown Atlanta, Vinings, Smyrna, Marietta, Mableton, Brookhaven, Buckhead, Chamblee, Dunwoody, Sandy Springs, Roswell, Grant Park, Atlantic Station, Midtown, Downtown, Decatur, and Druid Hills), Bloomington IN and surrounding areas, Orlando/Kissimmee and surrounding areas, Brisbane and Southeast Queensland, Sunshine Coast, Gold Coast, Toowoomba, Denver. |
| Cleaning Service Options | Regular/Routine, Detailed, Move-In/Move-Out, Specialty (window washing, oven cleaning, fridge cleaning), Apartment, Holiday, Enhanced Disinfection, Organizational, Cleaning for Seniors, Post-Construction/Remodel, Property Rental Cleaning. | Commercial cleaning, offices, retail spaces, schools, industrial sites, medical facilities, hospitality venues, national commercial cleaning, commercial carpet cleaning, house cleaning, apartment cleaning, maid service, move-in/move-out cleaning, deep cleaning, green cleaning, floor and carpet cleaning, recurring services (weekly, bi-weekly, monthly), customizable cleaning services, residential cleaning, one-time deep cleaning, house cleaning (NDIS, DVA, or Aged Care clients), warehouses, recreational facilities, banks, churches, carparks, childcare centers, kindergartens, hotels, standard cleaning, move-out cleaning, cleanroom cleaning, lab area cleaning, electronics cleaning. |
| Pricing Structure | Flat rate for recurring services (determined after in-home estimate). Hourly rates may apply for one-time deep cleaning or customized services (starting around $120/hour with a 2-hour minimum). Average hourly rate of $130/hour mentioned in some sources. Cost influenced by home size, condition, frequency, and specific services. | Depends on space size, cleaning frequency, and specific requirements, starting at $173 + GST for a once-a-week service, customized quotes, instant online quotes, charges based on area coverage (residential or commercial), type of services, frequency, hourly rate, fixed price, per square meter, task-based pricing. |
| Customer Satisfaction Guarantee | Worry-Free Guarantee: notify within 24 hours for issue resolution at no additional charge. | 100% satisfaction guarantee, rectify any issues within the same business day if you're not satisfied, problems will be immediately rectified free of charge. |
| Use of Eco-Friendly Cleaning Products | Offers green cleaning options; some locations use non-toxic and safe products. | Committed to sustainability, green cleaning services, biodegradable cleaning solutions, citrus-based and non-toxic formulas, environmentally friendly cleaning products and practices. |
| Background Checks for Cleaning Staff | Cleaning teams are screened and trained; all members undergo a comprehensive National Criminal Record Check. | Thoroughly vets and background-checks staff, full background checks on cleaners, all staff members are employees, not sub-contractors, and undergo criminal background checks. |
| Insurance and Bonding Coverage | Professionals are licensed, bonded, and insured, protecting against theft, breakage, and accidents. | $20 million in Public Liability Insurance and Workers' Compensation for all employees, cleaners are insured and bonded, licensed and insured, fully insured. |
| Online Booking and Payment Options | Contact local Merry Maids for specific options; some franchises may offer online booking. | User-friendly online platform for instant cleaning rates and scheduling, accepts American Express, Check, Discover, MasterCard, and Visa, direct transfer, cash, credit, Apple Pay, Venmo, Zelle. |
| Customization Options for Cleaning Plans | Offers customizable cleaning plans to fit lifestyle and specific needs. | Customizable cleaning services to accommodate client requests, cleaning experts work with you to create a customized cleaning plan, customizable cleaning plans for corporate offices. |
| Availability and Scheduling Flexibility | Flexible scheduling, including weekly, bi-weekly, and monthly services. | Flexible scheduling options to work during hours that are most convenient for you, tailored solutions to meet specific timing and frequency needs, cancel and reschedule at any time with no fee or charge, though they prefer 24-hour notice. |
| Specialty Cleaning Services | Kitchen Appliance Cleaning (oven, fridge, interior cabinets), Wall Washing, Window Washing, Packing/Unpacking, Move-in/Move-out cleaning, Post-construction cleaning. | Floor and carpet cleaning, cleanroom cleaning, lab area cleaning, floor cleaning, electronics cleaning. |
| Equipment and Supplies Provided | Cleaning teams bring all their own supplies and equipment. | Most services appear to provide their own equipment and supplies. |