Both Handy and Tidy Cleaning Services offer convenient booking and a range of cleaning options, but customer reviews suggest inconsistencies in service quality. Handy has broader geographic availability, while Tidy Cleaning Services focuses on eco-friendly practices. Customers should weigh these factors and consider local reviews when choosing a service.
| Attribute | Handy | Tidy |
|---|---|---|
| Service Area Coverage | Contiguous United States, the UK, and Canada | — |
| Cleaning Service Options | Standard cleaning, deep cleaning, move-in/move-out cleaning, laundry, inside cabinets, inside the refrigerator | — |
| Pricing Structure | One-time services and scheduled cleaning plans for monthly or biweekly visits. Prices vary based on location, the size of your house, the number of bedrooms and bathrooms, and the services requested. Peak Pricing model | — |
| Customer Support Availability | 24/7 | — |
| Booking Flexibility | Easy to schedule and reschedule bookings via the Handy app. Free rescheduling at least 24 hours in advance | — |
| Cleaner Screening and Background Checks | Screening process including credit and background checks performed by Checkr | — |
| Insurance Coverage | Professionals are insured for bookings made and paid for directly on the Handy platform | — |
| Supplies and Equipment Provided | Professionals bring supplies, but some may request a vacuum | — |
| Cancellation Policy | Fees apply when bookings are canceled or rescheduled within 24 hours (but more than 2 hours) of the booking's start time. Full price may be charged if canceled at the time of appointment. Cancellation fee may apply for canceling a cleaning plan before the end of the term | — |
| Specialty Cleaning Services | Carpet cleaning, window cleaning, and oven cleaning | — |
| Green Cleaning Options | Eco-friendly solutions and detergents on request | — |
| Customer Satisfaction Guarantee | Happiness Guarantee to make it right if not satisfied with the service | — |