Both Cleancorp and The Maids are reputable cleaning services with a focus on customer satisfaction and eco-friendly practices. Cleancorp stands out with its transparent pricing and specific service offerings, while The Maids offers broader coverage and consistent service quality across its locations. The choice between the two depends on the customer's location, specific needs, and preference for pricing structure.
| Attribute | Cleancorp | The Maids |
|---|---|---|
| Service Area Coverage | Australia (Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth), New Zealand, Greater Atlanta area (Clean Corp Atlanta, GA) | Nearly 200 locations in the U.S. and across Canada. |
| Types of Cleaning Services Offered | Commercial (offices, retail, schools, industrial, medical, hospitality), Residential (house, apartment), Specialty (carpet, window, deep, COVID-19, strata, industrial), Landscaping, Relocation assistance | Residential cleaning, apartment and condo cleaning, small business cleaning, move-in/move-out cleaning, post-renovation cleaning, deep cleaning, green cleaning, same-day cleaning (in many locations), specialty services like window washing and carpet cleaning (in many locations). |
| Cleaning Product Eco-Friendliness | Emphasizes quality cleaning with eco-friendly policies, offers sustainable cleaning options with professional-grade, eco-friendly products | They use eco-friendly products that are safe for kids and pets. |
| Customer Satisfaction Rating | Often has exceptional customer reviews on Google, boasting a 5-star rating. Some sources mention a 4.8 rating based on Google reviews. One source gives an overall rating of 2.8 out of 5. | The Maids of Columbus (Worthington, OH) has an average rating of 3.9 out of 5 based on 62 reviews. The Maids (Stamford, CT) is rated 3.5 overall out of 5. The Maids (St. Louis Park, MN) has an average rating of 4.4 out of 5 based on 20 reviews. |
| Pricing Structure and Transparency | Pricing depends on space size, cleaning frequency, and specific requirements. Commercial cleaning starts at $173 + GST for once-a-week service. Offers hourly rates, fixed prices, per square meter pricing, and task-based pricing. Provides customized quotes. Transparent pricing and flat rates are emphasized, with no hidden fees. | They offer three cleaning plans, with options varying by location. Pricing depends on factors like home size, condition, and services selected. They create a unique cleaning plan for each home. Some locations offer transparent pricing models with fixed fees based on the scope of service. |
| Insurance and Bonding Coverage | Cleaners are insured and bonded. The company is fully insured. | Their teams are bonded and insured. |
| Employee Screening and Training | Cleaners are thoroughly vetted, trained, and insured. Background checks and security protocols are in place. Staff are trained in Occupational Health & Safety. | They have highly trained teams. |
| Scheduling Flexibility | Offers flexible scheduling to integrate with client's workflow. Services can be tailored to operational hours, including daily, weekly, or monthly cleaning. Provides customizable cleaning plans. | They offer flexible scheduling. Customers can reschedule or cancel up to 24 hours before the scheduled time without penalty. |
| Specialty Cleaning Services | Carpet cleaning and restoration, Window cleaning, High-pressure surface cleaning, Post-construction cleaning. Other specialty services like data centers, clean rooms, and equipment cleaning may be available. | Carpet cleaning, window washing, kitchen appliance cleaning (oven and fridge), interior cabinet cleaning, packing/unpacking, wall washing, cleaning for seniors, post-construction/remodel cleaning, property rental cleaning. |
| Use of Own Supplies vs. Customer Supplies | Cleancorp brings their own professional-grade, eco-friendly cleaning products and equipment. | Products and equipment are provided. |
| Guarantees and Refund Policies | Work is guaranteed, with issues rectified free of charge. Offers a 100% satisfaction guarantee. One source mentions a deposit refund policy if service is canceled/rescheduled before 96 hours of the scheduled service. | They offer a 100% satisfaction guarantee. If you're not happy with an area cleaned, call within 24 hours, and they will re-clean it at no cost. Some locations offer repeat services to address concerns instead of refunds. |
| Online Booking and Communication Options | User-friendly online platform for instant cleaning rates and scheduling. Easy to contact and quick to solve any issues. Responsive and proactive communication. | Online booking is available 24/7. Customers can get a free quote and book services online. They are responsive to inquiries and provide customer service. |