Walmart Marketplace vs. Wix eCommerce vs. BigCommerce vs. eBay – Detailed Comparison

Quick Verdict

BigCommerce is a strong choice for businesses looking to scale, while Wix eCommerce is better suited for those prioritizing ease of use and design flexibility. Walmart Marketplace can be a cost-effective option for reaching a large audience, but its platform has limitations. eBay is suitable for sellers who want access to a large customer base and are comfortable with its fee structure.

Key Specs – Side-by-Side

MetricWalmart MarketplaceWix eCommerceBigCommerceeBay
Pricing StructureNo monthly subscription or setup fees; referral fees range from 6% to 20% depending on the product category (most between 8% and 15%)Offers multiple premium plans, as well as a free plan with limited features. Paid plans range from $17/month to $159/month, offering increasing functionality and storage.Standard ($39/month), Plus ($105/month), Pro ($399/month), and Enterprise (custom pricing). Annual billing options are available with a 25% discount.Various subscription plans for sellers, ranging from Starter ($4.95/month) to Enterprise ($2,999.95/month) with annual subscriptions. Non-subscribers can list up to 250 items per month for free, but will be charged an insertion fee for additional listings.
Transaction FeesReferral-based fee structure (6%-20%)Not availableNoneFinal value fees typically range from 13.25% to 15% depending on the product category.
Payment OptionsNot availableSupport for multiple payment gatewaysSupports over 65 payment providers like PayPal, Stripe, Square, Apple Pay, Google Pay, and Amazon Pay.Various payment options
Shipping OptionsWalmart Fulfillment Services (WFS) availableNot availableReal-time shipping calculations are available on all plans. Integrates with various shipping providers.Not available
Product LimitsNot availableNot availableUnlimited products can be listed.Non-subscribers can list up to 250 items per month for free.
Ease of UseSome users report a glitchy platformUser-friendly drag-and-drop website builderSome users find some features difficult to locate and understand. Website design customization can be limited, especially with content placement.Not available
Customer SupportInconsistent customer serviceNot available24/7 support is included in all plans. Supplemental Account Management, Solution Architecting, Technical Account Management, and Implementation Project Management are also available.Some users have reported unhelpful customer service.
SEO CapabilitiesNot availableStrong SEO toolsStrong SEO support for organic growth, including customizable URLs and alternative text.Not available
Mobile App AvailabilityNot availableNot availableBigCommerce mobile app is available.Not available
Marketing ToolsReview Accelerator program incentivizes customers to leave reviews with promo codesGrowing app marketIncludes advertising and analytics apps, email marketing, coupons, gift cards, product swatches, and customer segmentation.Various tools to help sellers manage their listings and sales.
ScalabilityAccess to a large customer baseSome users mention concerns about scalabilityDesigned to grow with your business, suitable for companies of all sizes.Flexible membership options
Security FeaturesNot availableNot availableRobust security measures, including PCI compliance, SSL certificates, and fraud protection.Not available
Inventory ManagementVia Walmart Fulfillment Services (WFS)Inventory management toolsPer product and product option inventory levels. Set low stock level warnings. Bulk update inventory levels.Tools to help sellers manage their listings and sales.
Reporting & AnalyticsNot availableNot availableDetailed insights into store performance, customer behaviors, and sales trends.Not available
Dropshipping SupportNot availableNot availableSupports dropshipping business model.Not available
RatingNot availableNot availableNot availableNot available

Overall Comparison

  • Walmart Marketplace: Offers access to a large customer base with referral-based fees, but has a buggy interface and inconsistent customer service.
  • Wix eCommerce: Easy-to-use platform with strong SEO tools, but may have scalability issues and limited customization.
  • BigCommerce: Robust platform for scaling businesses with comprehensive features and strong SEO, but can be complex and costly.
  • eBay: Provides access to a massive customer base with flexible membership options, but has a complex fee structure.

Pros and Cons

Advantages

  • Walmart Marketplace: High traffic
  • Walmart Marketplace: Lower fees than Amazon
  • Walmart Marketplace: Less competition
  • Walmart Marketplace: No monthly fees
  • Walmart Marketplace: Access to a large customer base
  • Walmart Marketplace: Ability to leverage Walmart's supply chain capabilities with WFS
  • Wix eCommerce: Easy to use
  • Wix eCommerce: Smooth onboarding process
  • Wix eCommerce: Attractive to those less tech-savvy
  • Wix eCommerce: Variety of templates
  • Wix eCommerce: Integrated payments
  • Wix eCommerce: Strong SEO tools
  • Wix eCommerce: Good design flexibility with templates
  • BigCommerce: Wide range of apps and integrations
  • BigCommerce: Strong SEO setup
  • BigCommerce: Fast store themes
  • BigCommerce: Good customer support
  • BigCommerce: No additional transaction fees on all plans
  • BigCommerce: Strong sales features ideal for scaling stores
  • BigCommerce: Smooth multi-channel integration across socials and marketplaces
  • BigCommerce: Comprehensive feature set on entry-level plans
  • BigCommerce: Multi-storefront feature offers good value for money
  • BigCommerce: Straightforward selling in multiple currencies
  • BigCommerce: Real-time shipping calculations available on all plans
  • BigCommerce: Unlimited staff accounts on any plan
  • eBay: High traffic
  • eBay: Flexible membership options
  • eBay: A large number of free listings for starter users
  • eBay: Access to a massive customer base

Disadvantages

  • Walmart Marketplace: Seller interface is buggy
  • Walmart Marketplace: Requires more spreadsheet work than Amazon
  • Walmart Marketplace: Customer service can be inconsistent
  • Wix eCommerce: Can be pricier than other basic plans
  • Wix eCommerce: Site performance can struggle
  • Wix eCommerce: Changing themes is not straightforward
  • Wix eCommerce: Performance (site speed) can be an issue
  • Wix eCommerce: Customization options limited outside of templates
  • BigCommerce: Can be difficult to locate and understand some features
  • BigCommerce: Website design customization can be limited
  • BigCommerce: AI tools are not as complex as other builders
  • BigCommerce: Limited free template selection
  • BigCommerce: Templates aren't very flexible
  • BigCommerce: Limits are placed on annual sales
  • BigCommerce: Higher costs for advanced features
  • BigCommerce: Learning curve for beginners
  • BigCommerce: Fewer third-party apps compared to Shopify
  • eBay: Complex fee structure
  • eBay: Potential for high fees
  • eBay: The need to manage insertion fees and final value fees
  • eBay: Flawed shipping processes

User Experiences and Feedback

Overall User Sentiment

BigCommerce is a strong choice for businesses looking to scale, while Wix eCommerce is better suited for those prioritizing ease of use and design flexibility. Walmart Marketplace can be a cost-effective option for reaching a large audience, but its platform has limitations. eBay is suitable for sellers who want access to a large customer base and are comfortable with its fee structure.

What Users Love

  • Walmart Marketplace: Convenience
  • Walmart Marketplace: Ease of use
  • Wix eCommerce: Praised for its ease of use
  • Wix eCommerce: Intuitive platform
  • Wix eCommerce: Creative freedom in website design
  • Wix eCommerce: Smooth onboarding
  • BigCommerce: Ease of use to list products and manage
  • BigCommerce: Very easy to understand and anyone can use
  • BigCommerce: SEO is setup really well to customize the URLs
  • BigCommerce: Fast store themes
  • BigCommerce: Live human tech support is always there to help
  • BigCommerce: BigCommerce has consistently done upgrades and improvements to their product
  • BigCommerce: BigCommerce is affordable
  • BigCommerce: BigCommerce is extremely customizable
  • eBay: Reach
  • eBay: Sales potential

Common Complaints

  • Walmart Marketplace: Issues with shipping
  • Walmart Marketplace: Order accuracy problems
  • Walmart Marketplace: Poor customer service
  • Wix eCommerce: Concerns about scalability
  • Wix eCommerce: Customer support issues
  • Wix eCommerce: Additional charges
  • Wix eCommerce: Customization options limited outside of templates
  • BigCommerce: Custom options can't be done
  • BigCommerce: Pricing ramps up in price fairly quickly
  • BigCommerce: Template system is straight off the shelf and horrible to work with
  • BigCommerce: Documentation was junk
  • BigCommerce: Revision system is simply upload and iterate the name on the push
  • BigCommerce: CSS has to be pre-processed and won't compile with any outside files
  • eBay: High selling fees

Value Perception

  • Walmart Marketplace: New sellers in 2025 can get 25% off fulfillment and 50% off storage fees (up to $2,000 in savings) through Walmart's New-Seller Savings program.
  • Wix eCommerce: Easy to use, especially for those without coding knowledge
  • BigCommerce: BigCommerce is value for money
  • eBay: Appreciate the platform for its reach and sales potential.

User Recommendations