HubSpot CRM is ideal for businesses seeking a user-friendly, all-in-one platform with a free option, particularly SMBs. Microsoft Dynamics 365 Sales is better suited for larger enterprises needing extensive customization, AI-driven insights, and seamless integration with the Microsoft ecosystem, despite its steeper learning curve and higher cost.
| Metric | HubSpot CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Price | $0 (Free Plan) / $20 (Starter Plan) | $65.00 |
| Features | Contact management, deal tracking, task management, email marketing, sales automation, lead management, reporting and analytics, customer support portal, ticketing system, live chat, meeting scheduling, mobile app availability, integration capabilities, and more. | Manages sales pipelines, customer relationships, automates sales processes from lead to cash, runs marketing campaigns, enforces best practices, and facilitates collaboration with customers. Includes features such as lead and opportunity scoring, sales accelerator, and conversation intelligence. |
| Rating | Not available | 4.0/5 |