AI-Powered Universal Comparison Engine

Car sharing services: Zipcar vs. Free2move

Quick Verdict

Both Zipcar and Free2move offer car-sharing services with distinct advantages. Zipcar provides a broader range of vehicle types and generally lower rates, making it suitable for diverse needs and budget-conscious users. Free2move focuses on electric vehicles and offers free parking in designated areas, appealing to environmentally conscious users in specific European and US cities. The best choice depends on individual needs, location, and preferences regarding vehicle type and membership options.

Key features – Side-by-Side

AttributeZipcarFree2move
MembershipOne-time $25 application fee; Monthly plan around $9/month; Annual plan around $90/yearFree2move Pass offers up to 50% off the minute rate for a monthly fee (amount varies)
Hourly RatesStarting from approximately $9/hourStarting from $22.99/hour (Netherlands: from €7.99)
Daily RatesStarting around $74/dayStarting from $94.99 per day (Netherlands: from €33.33; displayed price may be for a 30-day rental)
Vehicle TypesEconomy cars, EVs, hybrids, full-size cars, luxury vehicles, SUVs, pickup trucks, and cargo vansElectric cars like Fiat 500e, Peugeot e-208, and Opel Corsa-e
Fuel/ChargingFuel included in the rentalFree fueling at partner fuel stations; charging solutions for electric vehicles; no need to refuel/charge before returning
Mileage180-200 miles per 24-hour period in the US, 60 miles each day in the UK; additional miles chargedMinute rate includes 200 km; long-distance fee for additional km. Hourly/daily rates may not include mileage, with additional charge per km
InsuranceIncluded, but you may be responsible for a damage fee up to $2,500Third-party liability insurance included; deductible applies (reducible with 'Plus Coverage'); gross negligence voids insurance
ParkingDesignated parking spots for pick-up and drop-offFree parking often available in 'Home Area'; works with local governments for free street parking in designated areas; user responsible for private garage costs; can park in RPP zones for up to 24 hours and metered spaces longer than the posted time limit
Cancellation PolicyTypically can cancel without penalty if done within a specific time frameNo refund of Rental Charges if cancelled less than 72 hours before rental
Roadside Assistance24/7 roadside assistance providedNot available
Geographic CoverageUrban areas and college campuses across the United States, Canada, Costa Rica, Iceland, Taiwan, Turkey, and the United KingdomAmsterdam, Berlin, Cologne, Dusseldorf, Frankfurt, Hamburg, Madrid, Milan, Munich, Paris, Rome, Stuttgart, Turin, Vienna, Washington, and major European airports
App AccessSelf-service app allows you to book directly from your phone100% digital access via app, 24/7

Overall Comparison

Zipcar: Hourly rates from $9, Daily rates from $74, Annual membership $90. Free2move: Hourly rates from $22.99, Daily rates from $94.99, Pass offers up to 50% off minute rate.

Pros and Cons

Zipcar

Pros:
  • Cost of fuel is included in the rental.
  • Insurance coverage is included.
  • Designated parking spots for pick-up and drop-off.
  • 24/7 roadside assistance is provided.
  • Self-service app allows you to book directly from your phone.
  • 24/7 access, so you can check car availability nearby at any time.
  • Can be more affordable than traditional car rental because the hourly charge covers car use, gas, and insurance.
  • Zipcars are professionally maintained.
Cons:
  • One-time, non-refundable application fee of $25.
  • Late returns can result in fees.
  • You are responsible for damage costs up to a certain amount, but can buy damage waivers.
  • Mileage limits vary, but you're charged per mile over the limit.

Free2move

Pros:
  • Free fueling and charging included
  • Free parking in the Home Area
  • 100% digital access via app, 24/7
  • Booking platform allows you to check/amend your booking at any time up to the start of your rental period
Cons:
  • Car availability can vary depending on the time of day and location
  • Some users have reported that the cars have become gross
  • Some users have reported negative experiences with customer service, indicating that representatives didn't care about their issues
  • Mileage limits vary depending on the rental type, with additional charges for exceeding the limit
  • Late returns incur a late return fee plus a daily rental fee for each additional day
  • If you cancel the Rental Services giving less than seventy two (72) hours' written notice then any Rental Charges already paid by you prior to cancellation will not be refunded to you

User Experiences and Feedback