Based on the available information, Getaround provides a more transparent and detailed overview of its services, policies, and user feedback compared to Turo. However, the negative reviews and inconsistent car quality should be considered.
| Attribute | Getaround | Turo |
|---|---|---|
| Name | Getaround | Turo |
| Description | Peer-to-peer car sharing platform where you can rent cars from local car owners. Operates on a commission-based model, taking a percentage of each rental transaction. Handles the entire rental process, from booking to payment. Provides automatic insurance that covers third-party liability and damage to the car during a rental period. | Not available |
| Users | Over 5 million | Not available |
| Cars Available | More than 70,000 | Not available |
| Cities | 300+ | Not available |
| Pricing | Rental prices start as low as $5 per hour, but others far exceed that. Booking fees vary by trip and tend to run between 10%-15% of the rental cost. Hourly rate for a Getaround car rental starts at $4/hour for people driving with Uber. | Not available |
| Commission | Getaround takes a 40% cut from car owners. | Not available |
| Insurance | Automatic insurance covers third-party liability and damage to your car. | Not available |
| Mileage Cap | 20 miles for each trip hour, or up to 200 miles in a 24-hour period with overage fees. | Not available |
| Fuel Policy | Requires returning the car with a full tank or incurring charges. | Not available |
| Cancellation Policy | Cancellation fees may apply if not canceled at least 24 hours before the rental. | Not available |
| TrustPilot Rating | 3.8/5 | Not available |
| BBB Rating | 1.24/5 | Not available |
| Pros | More pickup locations than traditional car rentals, cars can be rented by the hour, seamless booking process, cheaper and more convenient than traditional rental cars, provides insurance coverage and safety features for both car owners and renters, offers hourly and daily rates, transparent pricing model, instant booking experience. | Not available |
| Cons | Car quality is inconsistent, mileage cap (20 miles for each trip hour, or up to 200 miles in a 24-hour period) with overage fees, fuel policy requires returning the car with a full tank or incurring charges, cancellation fees may apply if not canceled at least 24 hours before the rental, Getaround takes a 40% cut from car owners, not available in all US cities, you can't read Getaround reviews. | Not available |