Sixt is a better choice for those prioritizing newer, luxury vehicles and a smoother booking process, but it may come at a higher cost. Budget Car Rentals is suitable for travelers seeking more affordable options and a wider range of locations, but customer service experiences may vary.
Attribute | Sixt | Budget |
---|---|---|
Rental Price | Competitive rates, promotions and discounts available, but extra fees can increase the overall cost. Considered by some to be one of the more expensive providers. | — |
Vehicle Selection | Wide range of vehicles, from economy to luxury, including brands like BMW, Mercedes-Benz, Audi, and Tesla. Newer models with high cleanliness and safety standards. | — |
Pickup and Drop-off Locations | Vast international network in over 105 countries with over 2,200 locations. Convenient pickup and drop-off locations. Delivery/Collection service available within city limits with additional charges. | — |
Customer Service Quality | Generally positive reviews for being professional and helpful, with a 24/7 customer support line. Some users have reported issues with long wait times and inconsistent experiences. | — |
Vehicle Cleanliness | Maintains a high standard of cleanliness and safety in their vehicles. Many customers report receiving cars that are new or almost new. | — |
Fuel Policy | Typically offers a 'full-to-full' fuel policy. Another option is the Fuel Purchase Option (FPO). | — |
Mileage Options | Unlimited mileage options are usually included. Exceptions can occur with SUVs and premium, luxury rentals. | — |
Insurance Options | Offers various insurance options, including LDW, Super LDW, PAP, and SLI. CDW is not automatically included. | — |
Additional Driver Fees | Additional charge for each driver per day. | — |
Cancellation Policy | Free cancellation with a full refund typically offered up to 48 hours before your pick-up time. Booking can be changed up to 48 hours before the start of the rental (on availability). | — |
Loyalty Programs | SIXT Advantage Circle with 4 tiers offering increasing benefits. Partners with numerous airlines and hotels. | — |
Overall Reputation | Generally positive reputation, with praise for high-quality vehicles and smooth booking process. Some users have reported issues with hidden fees or customer service wait times. | — |