AI-Powered Universal Comparison Engine

Car rental companies: Sixt vs. Budget

Quick Verdict

Sixt is a better choice for those prioritizing newer, luxury vehicles and a smoother booking process, but it may come at a higher cost. Budget Car Rentals is suitable for travelers seeking more affordable options and a wider range of locations, but customer service experiences may vary.

Key features – Side-by-Side

AttributeSixtBudget
Rental PriceCompetitive rates, promotions and discounts available, but extra fees can increase the overall cost. Considered by some to be one of the more expensive providers.
Vehicle SelectionWide range of vehicles, from economy to luxury, including brands like BMW, Mercedes-Benz, Audi, and Tesla. Newer models with high cleanliness and safety standards.
Pickup and Drop-off LocationsVast international network in over 105 countries with over 2,200 locations. Convenient pickup and drop-off locations. Delivery/Collection service available within city limits with additional charges.
Customer Service QualityGenerally positive reviews for being professional and helpful, with a 24/7 customer support line. Some users have reported issues with long wait times and inconsistent experiences.
Vehicle CleanlinessMaintains a high standard of cleanliness and safety in their vehicles. Many customers report receiving cars that are new or almost new.
Fuel PolicyTypically offers a 'full-to-full' fuel policy. Another option is the Fuel Purchase Option (FPO).
Mileage OptionsUnlimited mileage options are usually included. Exceptions can occur with SUVs and premium, luxury rentals.
Insurance OptionsOffers various insurance options, including LDW, Super LDW, PAP, and SLI. CDW is not automatically included.
Additional Driver FeesAdditional charge for each driver per day.
Cancellation PolicyFree cancellation with a full refund typically offered up to 48 hours before your pick-up time. Booking can be changed up to 48 hours before the start of the rental (on availability).
Loyalty ProgramsSIXT Advantage Circle with 4 tiers offering increasing benefits. Partners with numerous airlines and hotels.
Overall ReputationGenerally positive reputation, with praise for high-quality vehicles and smooth booking process. Some users have reported issues with hidden fees or customer service wait times.

Overall Comparison

Sixt: Wide range of vehicles, newer models, international network. Budget: Average price $66/day, 4,778 locations worldwide, Fastbreak loyalty program.

Pros and Cons

Sixt

Pros:
  • Wide range of vehicles
  • Newer model vehicles
  • High cleanliness standards
  • Vast international network
  • User-friendly website and mobile app
  • Competitive pricing
  • Smooth booking process
  • Helpful customer service
Cons:
  • Potential for hidden fees
  • Inconsistent customer service experiences
  • Long wait times during peak seasons
  • Additional fees for extras (GPS, child seats, etc.)
  • Can be one of the more expensive providers

Budget Car Rentals

Pros:
  • Competitive rates
  • Diverse range of vehicles
  • Numerous pickup and drop-off locations
  • Fastbreak loyalty program
  • Reasonably quick and easy pickup and drop-off process
  • Reliable car rental company
Cons:
  • Customer service quality varies
  • Potential for hidden fees
  • Mileage fees may apply
  • Cancellation fees may apply
  • Poor communication and customer service (Which?.co.uk)

User Experiences and Feedback