PNC Bank edges out Wells Fargo due to its larger ATM network and high yield savings options. However, Wells Fargo's 24/7 customer service might be preferable for some. Both banks have checking account fees that can be waived, and both offer small business banking services.
| Attribute | Wells Fargo | PNC Bank |
|---|---|---|
| Interest Rates on Savings Accounts | Standard APY: 0.01%. Relationship APYs: 0.05% to 2.51% (depending on balance). | Standard Savings: 0.02%-0.03% APY, High Yield Savings: 3.95% APY (select locations), Virtual Wallet Growth: 0.01%-0.05% APY, S is for Savings: 0.01% APY, Premiere Money Market: 0.04% APY (3.00% promotional rate). |
| Checking Account Fees | Monthly service fees: $5 to $35 (waivable). Overdraft fees: $35 per transaction (max 4/day). | Virtual Wallet: $7 monthly (waivable), Performance Spend: $15 (waivable), Performance Select: $25 (waivable). Overdraft: $36 per item. Out-of-network ATM: $3-$5. Incoming Wire Transfers: $0-$15. |
| ATM Network Size | Approximately 11,000 ATMs nationwide. | Approximately 60,000 fee-free ATMs (PNC and partner ATMs). |
| Mobile Banking App Rating (iOS & Android) | Generally receives favorable reviews per Bankrate. | Ratings not available, but includes features such as monitoring spending, depositing checks, making payments, visualizing cash flow, paying bills, online/mobile bill payment, self-service account management, and Zelle integration. |
| Customer Service Responsiveness | 24/7 customer service by phone. | Monday-Friday 8 am - 9 pm ET, Saturday & Sunday 8 am - 5 pm ET. Mixed customer service experiences reported. |
| Online Bill Pay Functionality | Schedule and pay bills electronically. No monthly service fee. | Pay virtually any biller, schedule payments, receive eBills, set up email reminders. PNC may reimburse fees if payment issues occur. |
| Mortgage Rates | Provides mortgage products. | Near industry average, competitive for borrowers with good credit. Fixed and adjustable-rate options available. |
| Personal Loan Options | Unsecured loans from $3,000 to $100,000 with terms from 12 to 84 months. Available to existing customers only. | Unsecured loans from $1,000 to $35,000, APR 7.69%-26.44%, terms 6-60 months, co-applicant allowed. Available in select states. |
| Branch Locations | Large branch network with many locations. | Presence in 19 states, approximately 2,400-2,600 locations. |
| Credit Card Rewards Programs | Wells Fargo Rewards program. Active Cash Card: unlimited 2% cash rewards. | Business credit cards with rewards programs. New PNC Cash Rewards Visa Signature Business Credit Card users can earn 3% cash back during the first 12 months. |
| Financial Planning Services | Offers financial planning services. | Mentioned but specifics not available. |
| Small Business Banking Services | Provides a range of small business banking services. | Checking accounts, credit cards, loans, merchant services. Dedicated banking relationship manager. Business savings accounts with tiered interest rates. Small business loans and lines of credit available. |