Capital One is better for customers seeking high savings rates and no checking account fees, while Wells Fargo is more suitable for those who value branch access and personal loan options.
| Attribute | Capital One | Wells Fargo |
|---|---|---|
| Interest Rates on Savings Accounts | 3.50% APY on 360 Performance Savings Account, compounded monthly. Higher than the national average of 0.38%. | Base rates are low, with a 0.01% APY on any balance for standard rates. Relationship rates may be higher for Platinum Savings accounts linked to certain checking accounts, up to 2.51% APY with a balance of $1,000,000 or more when linked to a Premier Checking account. |
| Checking Account Fees | 360 Checking account has no monthly fees, no minimum balance requirements, and no overdraft fees. | Everyday Checking: $10 monthly fee (waivable). Clear Access Banking: $5 monthly fee (waivable). Premier Checking: $35 monthly fee (waivable). Prime Checking Account: $25 monthly service fee (waivable). |
| ATM Network Size | Over 70,000 ATMs through branded ATMs and the Allpoint and MoneyPass networks. | Approximately 11,000-12,000 ATMs nationwide. |
| Mobile Banking App Rating (iOS) | 4.9 stars with over 9.5 million ratings. | 4.9 rating with 10M Ratings. |
| Mobile Banking App Rating (Android) | 4.5 stars with over 1.6 million ratings. | Favorable reviews on Google Play. |
| Customer Service Responsiveness | Mixed reports. Some customers report long wait times and inconsistent problem resolution. Venture X cardholders report excellent customer service. | 24/7 customer service by phone. |
| Online Banking Features | View balances, export statements, pay bills, transfer money, deposit checks, track spending, manage budgets, set up alerts, access customer support, biometric login options, and real-time alerts for suspicious activity. | Online bank statements and online access. |
| Availability of Mortgages | Offers mortgages. | Various mortgage options, including fixed-rate and adjustable-rate mortgages. Down payments may be as low as 3% for conventional loans. |
| Credit Card Options | Variety of credit cards with different rewards programs, annual fees, and credit score requirements. Popular options include Venture X, Venture, Quicksilver, and Savor. | Range of credit cards, including cash back, rewards, travel, balance transfer, and business cards. |
| Personal Loan Options | Does not offer personal loans. | Loans from $3,000 to $100,000 with terms from 12 to 84 months. APRs range from 6.74% to 26.74%. |
| Branch Locations | Branches and Capital One Cafes available. | Over 4,200 domestic banking locations. |
| FDIC Insurance Coverage | FDIC member, insuring deposits up to $250,000 per depositor, per insured bank, for each account ownership category. | Deposits are insured up to $250,000 per depositor, per insured financial institution, for each account ownership category. |