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Auto loans: PenFed Credit Union Auto Loan vs. Bank of America Auto Loan

Quick Verdict

PenFed Credit Union Auto Loan may be a better option for borrowers with excellent credit seeking the lowest possible APR and smaller loan amounts, especially if they utilize the Car Buying Service. However, potential borrowers should be aware of customer service concerns. Bank of America Auto Loan might be suitable for existing customers who qualify for Preferred Rewards discounts, but borrowers should be wary of potentially high APRs and limited customer service availability.

Key features – Side-by-Side

AttributePenFed Credit Union Auto LoanBank of America Auto Loan
Interest Rate (APR)As low as 3.79% for new cars with the Car Buying Service. Rates vary based on creditworthiness, loan amount, and term length.Ranges from 5.64% to 28.00%, influenced by credit history, loan amount, term, and state of residence.
Loan Amount Range$500 to $150,000. Minimum loan amounts may apply for longer terms.Minimum $7,500 (or $8,000 in Minnesota). Prequalification amounts between $10,000 and $85,000.
Loan Term LengthRanges from 36 to 84 months.Typically 48 to 72 months; other terms may be available through a loan officer.
Credit Score RequirementsNo specific minimum. A score of 661 or higher may help qualify for better rates. Excellent credit typically needed for lowest rates.Applicants with scores of 670 or higher typically qualify for better terms. A score of 661 or higher is generally considered a good credit score.
Minimum Income RequirementsNot specified.Not specified.
Fees (Origination, Prepayment Penalty)Origination Fee: None listed. Prepayment Penalty: None. Late Payment Fee: 20% of the overdue amount, with a $25 max.No application fee or prepayment penalty. Title and state fees may apply. Loan fees may apply in Indiana or Ohio.
Discounts (e.g., for members, autopay)Discounts available for members who use the PenFed Car Buying Service (0.25% to 0.80% APR discount). Bonus cash offers may be available through the car buying service. Discounts may be available on select models through participating dealerships.Preferred Rewards members can receive interest rate discounts (Gold Tier: 0.25%, Platinum Tier: 0.35%, Platinum Honors Tier and higher: 0.50%). Discounts not available for applications sourced from car dealerships, car manufacturers, or third-party branded websites.
Online Application AvailabilityYes, 100% online, including document upload.Yes, decisions may be made quickly.
Funding Speed (Time to Receive Funds)Funding in one day or less after closing on the loan.Potentially within one business day.
Customer Service Channels (Phone, Online Chat)Phone, online banking, and a mobile app.Phone (844-892-6002), online, or at a local financial center. Not available seven days a week.
Reputation and Customer ReviewsOverall borrower rating of 2.0 out of 5 based on 24 reviews.A- rating with the Better Business Bureau.
Collateral RequirementsThe vehicle being financed serves as collateral. PenFed offers up to 125% financing.Yes, loan is subject to collateral, terms, and conditions.

Overall Comparison

PenFed: APR as low as 3.79%, Loan amounts from $500. Bank of America: APR from 5.64% to 28.00%, minimum loan $7,500.

Pros and Cons

PenFed Credit Union Auto Loan

Pros:
  • Potential for low APR with excellent credit and Car Buying Service
  • Wide range of loan amounts
  • No prepayment penalty
  • Online application available
  • Fast funding possible
Cons:
  • Customer service issues reported in some reviews
  • Loan denials reported in some reviews
  • APR varies based on creditworthiness
  • Low overall borrower rating

Bank of America Auto Loan

Pros:
  • Fast loan disbursement, potentially within one business day
  • Online application available with quick decisions
  • No application fee or prepayment penalty
  • Discounts available for Preferred Rewards members
Cons:
  • Interest rates can be high (up to 28.00%)
  • Customer service may be poor and disorganized
  • Customer service assistance is not available seven days a week
  • Must purchase from CarMax, Enterprise Car Sales, Carvana, or an eligible dealer
  • Vehicle must be under 10 years old with fewer than 125,000 miles
  • Minimum loan amount of $7,500 (or $8,000 in Minnesota)

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