Both Tableau CRM 2025 and Salesforce Einstein Analytics Plus are robust analytics platforms with similar capabilities. The choice depends on specific needs: Tableau CRM 2025 emphasizes ease of use and mobile accessibility, while Salesforce Einstein Analytics Plus highlights its comprehensive Salesforce ecosystem integration and security compliance.
| Attribute | Tableau CRM 2025 | Salesforce Einstein Analytics Plus |
|---|---|---|
| Data visualization capabilities | Transforms large datasets into actionable insights and interactive visualizations with charts, graphs, and maps; intuitive drag-and-drop interface. | Offers interactive, real-time data visualizations and a range of options like charts, graphs, and maps. Users can create interactive dashboards with drag-and-drop functionality. |
| Predictive analytics features | Leverages AI and machine learning; Einstein Discovery for building predictive models and recommendations. | Includes AI-powered Einstein Discovery for predictive and prescriptive insights. Employs machine learning algorithms to analyze data and forecast trends. |
| Customizable dashboards | Real-time, customizable dashboards with drag-and-drop functionality; tailored to specific business needs and KPIs; app templates available. | Smart dashboard templates with pre-defined designs are available. Users can create custom dashboards tailored to specific needs. |
| Mobile accessibility | 100% mobile, enabling data-driven decisions anytime, anywhere; access to critical data on the go. | Accessible on mobile devices, enabling users to access data on the go. |
| Integration with Salesforce products | Seamlessly integrates with Salesforce CRM, providing a unified view of customer data; enhances productivity by embedding analytics into daily workflows. | Seamlessly integrates with the Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and Platform. |
| Data source connectivity | Integrates seamlessly with databases, spreadsheets, and cloud platforms; built-in connectors for data synchronization and merging. | Connects to various data sources, both within and outside the Salesforce ecosystem. Data Sync ensures integration and synchronization between Salesforce and external sources. |
| AI-powered insights | Provides contextual insights and AI-powered predictions to drive engagement; uses AI to spot patterns and anomalies. | Harnesses Salesforce's AI to offer insights across sales, service, and marketing. AI-powered recommendations streamline decision-making. |
| Natural language query support | Tableau Next brings generative AI and automation directly into the analytics workflow. | Includes a natural language processing engine, allowing users to ask questions in plain English and get real-time answers. |
| Collaboration features | Promotes data-driven decision-making and collaboration; users can share dashboards and reports with team members. | Enhances team collaboration by enabling the sharing of insights within Salesforce. |
| Security and compliance | Built on the Salesforce platform, the most trusted, secure, and performant platform; Tableau Mobile can be deployed securely. | Uses cloud security best practices and offers features like multi-factor authentication and IP restrictions. Compliant with GDPR and maintains security certifications like ISO 27001 and 27018. |
| Scalability for large datasets | Designed to handle large volumes of data and support complex analytics workflows; can auto-scale across all users and billions of rows of data. | Handles large volumes of data, making it suitable for enterprises dealing with complex datasets. Can analyze billions of data combinations. |
| User interface intuitiveness | Incredibly intuitive user interface; drag-and-drop interface simplifies the process of making sense of data; user-friendly interface requires minimal training. | Offers an intuitive, interactive interface with drag-and-drop functionality. Aims to be user-friendly for both technical and non-technical users. |
| Price | Not available | Not available |
| Ratings | Not available | overall: Not available, performance: Not available |