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Airport lounges: Virgin Atlantic Clubhouse vs. The Centurion Lounge (American Express)

Quick Verdict

Both the Virgin Atlantic Clubhouse and the Centurion Lounge offer elevated lounge experiences, but they cater to different audiences and have distinct strengths. The Clubhouse excels in providing a stylish and comfortable environment with a la carte dining, making it a great option for eligible Virgin Atlantic and partner airline passengers. The Centurion Lounge, with its wider network and regionally-inspired cuisine, is a valuable perk for American Express cardholders, though crowding can be a concern. The best choice depends on individual travel patterns, lounge access eligibility, and priorities regarding ambiance and amenities.

Key features – Side-by-Side

AttributeVirgin Atlantic ClubhouseThe Centurion Lounge (American Express)
Lounge Access EligibilityAccess is based on class of travel or elite status with Virgin Atlantic Flying Club or partner airlines. Access is typically allowed 3 hours before departure, but this can vary. Arriving passengers generally do not have access. Eligible passengers: Passengers in Upper Class on Virgin Atlantic, Delta One passengers on Delta Air Lines (international flights only), Virgin Atlantic Flying Club Gold members, SkyTeam Elite Plus members, Passengers connecting on the same day on the same itinerary and ticket, Passengers with Air New Zealand Gold or Elite status traveling on a Virgin Atlantic flight (access at SFO and LAX only).Holders of Platinum Card from American Express, Business Platinum Card from American Express, Corporate Platinum Card, and Centurion Card from American Express generally receive complimentary access. Delta SkyMiles Reserve and Reserve Business cardholders can access Centurion Lounges in the U.S., Hong Kong, and London when flying on a same-day Delta-marketed or Delta-operated flight booked with a U.S.-issued American Express card. Present eligible Amex card, a government-issued photo ID, and a same-day boarding pass. Entry is typically allowed within 3 hours of your departing flight or during a layover.
Guest PrivilegesEligible passengers often can bring one guest into the lounge. However, guest privileges can vary depending on the passenger's status and the specific lounge location.Platinum and Business Platinum cardholders can bring up to two guests for a fee of $50 per person (or $30 for children aged 2-17) in the U.S., Hong Kong, and London. Complimentary guest access for up to two guests per visit if you spend $75,000 or more on eligible purchases with your Platinum or Business Platinum card in a calendar year. Guest policies may vary for international Centurion Lounge locations, sometimes offering complimentary access for additional guests. Centurion cardholders can bring up to two guests for free.
Food and Beverage OptionsThe lounges offer complimentary food and beverage options, including a la carte menus. Options include a sit-down restaurant (Brasserie), buffet (Deli), and QR code ordering with service to your seat. Menus often feature a mix of classic dishes and locally-inspired options. Vegan, vegetarian, and kosher meals are often available. The bar serves a variety of wines, beers, liquors, spirits, and signature cocktails, as well as non-alcoholic drinks.Complimentary food and drinks. Hot and cold food options, often with regionally-inspired cuisine. Signature cocktails, premium spirits, wine, coffee, tea, and soft drinks are usually available.
Shower FacilitiesShower facilities are available in many Virgin Atlantic Clubhouses. Shower suites are equipped with walk-in showers, toilets, sinks, towels, and basic toiletries. At some locations, showers can be reserved.Select Centurion Lounges offer shower facilities. Shower suites may include amenities like L'Occitane products. It's often recommended to reserve a shower upon arrival.
Spa ServicesSome locations previously offered spa services like massages, hair styling, and nail care, but these have largely been discontinued.Some Centurion Lounges, like the one in Miami (MIA), have offered spa services.
Business Facilities (Wi-Fi, Printing)Clubhouses offer business facilities, including complimentary Wi-Fi and workspaces. Wi-Fi is generally fast and stable. Power outlets and charging stations are widely available, including USB ports and wireless charging.High-speed Wi-Fi is complimentary. Many locations have ample power outlets and USB ports. Some lounges offer computer bars, printing, fax, and copy services.
Seating Comfort and AvailabilityThe lounges offer a variety of seating options, including chairs, sofas, and workstations. Seating availability can vary depending on the time of day.Variety of seating options, including communal tables, private nooks, and lounge chairs. Seating availability can be limited due to crowding.
Noise LevelsNoise levels are generally reported to be moderate and not annoying. Some areas of the lounge may be quieter than others.Some lounges, like the one in Charlotte (CLT), have been designed with sound control in mind. "Quiet rooms" or "tranquility areas" may be available in some locations.
Operating HoursOperating hours vary by location. Some lounges are open from morning until late evening, while others have more limited hours. Some lounges have specific opening hours for Priority Pass members.Operating hours vary by location. For example, the Centurion Lounge in Las Vegas (LAS) is open from 5:00 AM to 11:30 PM daily.
Specific LocationsVirgin Atlantic operates Clubhouse lounges in several airports around the world: London Heathrow (LHR), New York JFK (JFK), San Francisco (SFO), Washington Dulles (IAD), Los Angeles (LAX), Johannesburg (JNB).As of July 2025, there are 15 Centurion Lounges in the U.S. and 10 international locations. U.S. locations include: Atlanta (ATL), Charlotte (CLT), Dallas/Fort Worth (DFW), Denver (DEN), Houston (IAH), Las Vegas (LAS), Los Angeles (LAX), Miami (MIA), New York (JFK and LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), and Washington D.C. (DCA).
Overall AmbianceThe Clubhouses are known for their stylish and cool ambiance. Decor varies by location, with some lounges featuring a Hollywood nightlife-inspired design or a British style with New York cool.Upscale amenities, thoughtfully designed spaces, and local touches. Many lounges incorporate artwork and design elements that reflect the city or region.
Family AmenitiesSome locations offer children's menus. However, some reviewers have noted the lack of dedicated children's rooms.Some lounges have family rooms or areas.
PriceNot availableNot available
RatingsNot availableNot available

Overall Comparison

Virgin Atlantic Clubhouse: Stylish ambiance, a la carte dining. The Centurion Lounge: Widespread locations, regionally-inspired cuisine. Guest Fees: Centurion Lounge charges $50 per guest (Platinum/Business Platinum cardholders) unless $75,000+ spent annually.

Pros and Cons

Virgin Atlantic Clubhouse

Pros:
  • Stylish ambiance
  • Excellent food and beverage options
  • Attentive service
  • Overall comfort
  • A la carte dining (significant upgrade from typical buffet-style lounges)
  • Fast and stable Wi-Fi
  • Plentiful power outlets and charging stations
  • Well-maintained and clean facilities
Cons:
  • Spa services largely discontinued
  • Lack of dedicated children's rooms in some locations
  • Crowd levels can vary depending on the time of day

The Centurion Lounge (American Express)

Pros:
  • Elevated experience compared to average airport lounges.
  • Higher-quality food and drinks.
  • Comfortable spaces.
Cons:
  • Crowding.
  • Limited seating.
  • Guest fees can be expensive.
  • Cleanliness can be inconsistent.

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