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Airport lounges: The Centurion Lounge (American Express) vs. Plaza Premium Lounge

Quick Verdict

Both The Centurion Lounge and Plaza Premium Lounge offer enhanced airport experiences, but cater to different needs. Centurion Lounge provides a more exclusive and potentially luxurious experience for Amex cardholders, with regionally-inspired menus and spa services. Plaza Premium Lounge offers broader accessibility through various access methods and a wider global presence, but may suffer from inconsistent cleanliness and higher noise levels. The best choice depends on individual priorities regarding accessibility, exclusivity, and desired amenities.

Key features – Side-by-Side

AttributeThe Centurion Lounge (American Express)Plaza Premium Lounge
Access TypeExclusive to American Express cardholders. Eligible cards include The Platinum Card from American Express, The Business Platinum Card from American Express, Delta SkyMiles Reserve American Express Card (when flying Delta), Delta SkyMiles Reserve Business American Express Card (when flying Delta), and Centurion Card from American Express. No day pass available.Day pass, Membership (Priority Pass, DragonPass), Select American Express cards (Platinum, Business Platinum), Airline partnerships, Credit cards, Plaza Premium Lounge Pass
LocationLocated within major airports, varying by terminal and concourse. 15 in the U.S. and 10 international locations.Over 110 airports across 40 countries in North America, Europe, Asia, and the Middle East
Operating HoursVary by location, typically opening between 5:00 AM and 6:00 AM and closing between 9:00 PM and 11:00 PM.Vary by location, some offer 24-hour service
Guest Privileges/PolicyGenerally, a fee applies for guests. Platinum Card and Business Platinum Card members: $50 per adult (18+), $30 per child (ages 2-17), children under 2 free. Some cardholders earn complimentary guest access with $75,000+ spending, allowing two free guests. Centurion cardmembers: up to two guests or immediate family (spouse/domestic partner, children under 18) at no charge. Delta SkyMiles Reserve cardholders: up to 2 guests at $50 per person. Policies vary by location.Children under 2 free, children 2-11 may have discounts, all children with an adult, Amex Platinum cardholders can bring one guest free
Food and Beverage OptionsHot and cold foods, regionally sourced ingredients, menus by award-winning chefs. Signature cocktails, premium spirits, extensive wine lists, custom drinks by mixologists. Food service times vary, with hot breakfast, lunch/dinner, and limited alcohol during specific hours.Hot and cold dishes, local specialties, international cuisine, gourmet meals, seasonal menu changes, complimentary beverages, alcoholic beverages, specialty coffee stations, cocktail bars, buffet style, snacks, premium foods
Seating Comfort and AvailabilityLeather chairs, semi-private couches, benches, and semi-private workspaces. Seating can be limited during peak hours.Plush seating, workstations, power outlets, quiet zones, private resting suites, nap rooms
Wi-Fi Speed and ReliabilityHigh-speed Wi-Fi available.Free high-speed Wi-Fi
Shower FacilitiesSome locations offer shower suites; reservations may be required.Complimentary shower access with towels and toiletries, opulent shower rooms at some locations
Business AmenitiesPrinting, fax, and copy services generally available. Some lounges have computer bars and conference rooms.Workspaces with computers, printers, conference rooms
Spa ServicesSelect locations offer spa services, such as massages.Massages and manicures at certain locations
Noise LevelsVary.Loud, especially during peak hours
Cleanliness and MaintenanceEnhanced cleaning measures in place.Inconsistent, some reviewers noted issues
PriceNot availableNot available
RatingsNot availableNot available

Overall Comparison

Centurion Lounge: 15 US locations, 10 international locations. Plaza Premium Lounge: Over 110 airports across 40 countries.

Pros and Cons

The Centurion Lounge (American Express)

Pros:
  • Elevated and luxurious airport lounge experience
  • High-quality food and beverage options
  • Regionally-inspired food with menus designed by acclaimed chefs
  • Range of cocktails, spirits, beer, and wine
  • Reliable, high-speed Wi-Fi
  • Some locations offer shower suites and spa services
Cons:
  • Access is exclusive to American Express cardholders
  • Guest fees apply for Platinum and Business Platinum cardholders
  • Seating can be limited during peak hours and the lounges can get crowded
  • Noise levels can vary

Plaza Premium Lounge

Pros:
  • Comfortable and convenient experience
  • Upgrade over the gate area
  • Serene environment away from busy terminals
  • Modern, spacious interiors with plush seating
  • Wide range of culinary options
  • Complimentary food and drinks
  • Generally polite and helpful staff
Cons:
  • Can get crowded during peak hours
  • Noise levels can be high during busy periods
  • Cleanliness can be inconsistent

User Experiences and Feedback